Electrical Counter Sales Associate — Growth & Impact

useleccareers; Latham (NY); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Med/Dental/Vision

Parental leave

Telemedicine

401(k) matching

Life insurance

Supplemental life

Disability insurance

FSAs

EAP

Voluntary benefits

Job summary

U.S. Electrical Services, Inc. (USESI) in Latham, NY is seeking a Counter Sales Associate to support customers at the sales counter, by phone, and via email. You will manage quotes, orders, returns, and transfers while maintaining an organized counter and warehouse area.

The role emphasizes customer service, product knowledge, and teamwork in a fast-paced environment with opportunities to grow counter sales and profits.

Qualifications

• High school diploma or equivalent required.
• Prior customer service experience essential.
• Electrical product knowledge strongly preferred.
• Strong communication and problem-solving skills.
• Basic math skills and comfort using web browsers and data entry tools.
• Must lift up to 50 pounds and work in warehouse conditions.

Responsibilities

• Assist customers promptly at the sales counter, by phone, and through email.
• Create and manage sales orders, returns (RGAs), and inventory transfers.
• Provide quotes, place and process orders, and support walk-in customers.
• Maintain a clean and organized counter and warehouse area.
• Support order fulfillment, including stock placement, will call preparation, and general warehouse tasks.
• Proactively track and follow up on orders to ensure customer satisfaction.
• Operate warehouse equipment safely and follow all company procedures.
• Expand customer base and grow counter sales and profits.
• Other duties assigned by the manager.

Skills

Customer service

Communication

Problem solving

Math skills

Team orientation

Lift 50 lbs

Education

High school diploma or equivalent

Tools

Web browsers

Data entry

Job description

U.S. Electrical Services, Inc. (USESI) in Latham, NY is seeking a Counter Sales Associate to support customers at the sales counter, by phone, and via email. You will manage quotes, orders, returns, and transfers while maintaining an organized counter and warehouse area.

The role emphasizes customer service, product knowledge, and teamwork in a fast-paced environment with opportunities to grow counter sales and profits.