Electrical Automation Specialist – Pre-Sales & Solutions

SMC; San Jose (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

SMC Corporation of America is seeking an Electrical Product Specialist to support growth of electrical automation solutions across key manufacturing markets. This role blends technical expertise with customer engagement to promote actuators, sensors, and networking products.

You will partner with Sales, Engineering, Marketing, and customers to deliver technical presentations, lead pre-sales activities, and support product launches and field projects.

Qualifications

• Bachelor's degree in Electrical Engineering, Engineering Technology, Industrial Automation, Mechatronics, or related field preferred.
• Equivalent industry experience with an Associate degree may be considered.
• Experience in technical sales, applications engineering, industrial automation, controls engineering, or factory automation preferred.
• Strong understanding of electrical systems, automation technologies, and industrial manufacturing processes.
• Experience with electrical automation products such as electric actuators, industrial communication systems, sensors, PLC integration, or related technologies preferred.
• Ability to build relationships with customers and communicate effectively with technical and non-technical audiences.
• Strong presentation, troubleshooting, and problem-solving skills.
• Experience using CRM software and managing technical sales activities.
• Ability to manage multiple projects and customer priorities simultaneously.
• Results-driven mindset with strong organizational and strategic thinking abilities.

Responsibilities

• Build and maintain strong relationships with customers, distributors, engineering teams, and sales personnel.
• Identify customer needs and recommend tailored electrical automation solutions.
• Provide technical expertise during pre-sales and post-sales support activities.
• Deliver technical presentations, product demonstrations, and training sessions to customers and internal teams.
• Assist with implementation, sizing, and application support for electrical automation products.
• Collaborate with engineering and marketing teams to provide technical feedback for new product development.
• Support strategic product launches and market expansion initiatives.
• Identify competitive industry trends and emerging technologies within industrial automation.
• Generate new business opportunities and support lead development activities.
• Participate in regional, national, and local trade shows and customer events.
• Maintain detailed records of customer interactions, projects, opportunities, and sales activity within CRM systems.
• Support target accounts and strategic customer projects related to SMC electrical automation solutions.
• Analyze customer feedback and market conditions to help improve products and services.
• Work cross-functionally with internal departments to ensure customer satisfaction and project success.

Education

Bachelor's degree in Electrical Engineering or related field

Tools

CRM software

Job description

SMC Corporation of America is seeking an Electrical Product Specialist to support growth of electrical automation solutions across key manufacturing markets. This role blends technical expertise with customer engagement to promote actuators, sensors, and networking products.

You will partner with Sales, Engineering, Marketing, and customers to deliver technical presentations, lead pre-sales activities, and support product launches and field projects.