Election Support Specialist — Voter Services & Helpdesk

StaffEx; Brandon (FL); On-site; USD 20,457 - 29,136; Full time

Job summary

A local elections office in Brandon, Florida, is seeking a Poll Worker Support Specialist to act as a liaison between Poll Workers and the department. The role requires excellent customer service skills, clerical experience, and the ability to handle calls effectively. Responsibilities include processing applications and providing real-time support via various channels. An Associate’s Degree or two years of clerical experience is necessary, as well as the ability to work independently. Pay rate is $18 per hour.

Qualifications

• Two years direct clerical experience or an Associate’s Degree from an accredited two-year college.
• Customer focus and adaptability to different personality types.
• Great customer service skills and phone etiquette.

Responsibilities

• Act as a liaison between Poll Workers and the Poll Worker Services.
• Process poll worker applications and payroll information.
• Handle large volumes of inbound and outbound calls.

Skills

Customer service skills

Phone etiquette

Ability to multi-task

Adaptability

Data entry skills

Education

Associate’s Degree or two years clerical experience

Job description

A local elections office in Brandon, Florida, is seeking a Poll Worker Support Specialist to act as a liaison between Poll Workers and the department. The role requires excellent customer service skills, clerical experience, and the ability to handle calls effectively. Responsibilities include processing applications and providing real-time support via various channels. An Associate’s Degree or two years of clerical experience is necessary, as well as the ability to work independently. Pay rate is $18 per hour.