Election IT Support Technician — Short-Term Contract

Tryfacta, Inc.; Town of Florida (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Tryfacta, Inc. is seeking an Elections Support Specialist (EVID) for a client in Doral, Florida. This is a temporary contract assignment with duties focused on technical support for voting equipment and networks.

The role involves setup for Early Voting, on-site troubleshooting, and rapid response to issues on Election Day, requiring strong communication and multitasking abilities. Occasional overtime may be needed.

Qualifications

• Good verbal and written communication skills.
• Ability to understand and follow written and oral instructions.
• Ability to work independently and in a team.
• Proficiency with Microsoft Office.

Responsibilities

• Assist with mock training and site setup.
• Prepare VET equipment and supplies for distribution.
• Early Voting site setup.
• Maintain voting equipment and systems (EViD, DS200, ExpressVote, Ballot printers, and smartphones).
• Troubleshoot network connectivity issues.
• Compile data on election equipment (serial numbers) per Early Voting site.
• Answer support on mobile phone.
• Resolve support tickets on mobile chats (via Teams).
• Election Day EViD support (troubleshoot issues).
• Diagnose, resolve, and document hardware and software issues.
• Provide support as required until task completion.
• Ensure consumables are maintained (Ballot paper, toner, drums).
• Prepare reports such as inventory updates and job status reports.

Skills

Registered voter

Strong communication

Oral & written instructions

Independent worker

Team player

Multitasking

Data entry

Problem solving

Electrical setup basics

Microsoft Office

Tools

Microsoft Office

Job description

Tryfacta, Inc. is seeking an Elections Support Specialist (EVID) for a client in Doral, Florida. This is a temporary contract assignment with duties focused on technical support for voting equipment and networks.

The role involves setup for Early Voting, on-site troubleshooting, and rapid response to issues on Election Day, requiring strong communication and multitasking abilities. Occasional overtime may be needed.