EL Representative

Schwartz & Associates; Jackson (MS); On-site; USD 42,000 - 68,000; Full time

Job summary

Schwartz & Associates in Mississippi seeks a Claims Reviewer to assess assigned cases for insurance coverage and liability, and to settle claims with claimants in accordance with policy provisions. You will review accident reports and communicate with adjusters, clients, and other stakeholders to ensure accurate determinations and timely resolutions.

The ideal candidate will read and analyze materials, perform required follow-up actions, and maintain meticulous records.

Qualifications

• High School Diploma or GED, or 3–6 months related experience.
• Familiarity with insurance terms and claims handling; telemarketing or call center skills a plus.
• Ability to read and write simple correspondence.
• Strong verbal communication; present information to customers and staff.
• Spanish speaking ability is a plus.

Responsibilities

• Review assigned cases to determine insurance coverage and liability.
• Correspond with insurance adjuster and clients.
• Schedule recorded statements when needed.
• Perform other duties as instructed by management.

Skills

Communication skills

Telemarketing / call center experience

Reading & writing

Presentation skills

Problem solving

Spanish language

Education

High School Diploma or GED

Job description

Description

The candidate for this position will be responsible for reviewing assigned cases to determine extent of insurance carrier's coverage and settles claims with claimants in accordance with policy provisions by performing the following duties:

Requirements

• Examines accident reports and claims information to determine insurance coverage and liability.
• Corresponds with insurance adjuster and clients.
• Schedules recorded statements when needed.
• Performs other duties as instructed by management.

Qualifications:

• High School Diploma or General Education Degree (GED); or three (3) to six (6) months related experience and/or training, or equivalent combination of education and experience.
• Familiarity with insurance terms and the claims handling process. Telemarketing and/or call center skills a plus.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Spanish speaking candidate is a plus.