EIP Specialist I: Banking Ops & Disputes

First Financial Bank; United States; On-site; USD 32,000 - 48,000; Full time

Job summary

First Financial Bank in Abilene, Texas is seeking a detail-oriented banking professional to join our operations team. You will balance exception items, process ACH disputes, and support daily customer service with accuracy and discretion.

Ideal candidates have at least 18 months in banking or bookkeeping, strong math and communication skills, and proficiency with Windows and Office. You will contribute to a reliable, collaborative work environment focused on customer success.

Qualifications

• High school graduate or equivalent is required.
• Eighteen months banking or bookkeeping/accounting experience is required.
• Requires excellent written communication, math skills, and confidentiality.
• Intermediate computer skills and 10-key by touch are required.

Responsibilities

• Balance exception items and apply appropriate banking procedures.
• Handle Regulation E disputes for ACHs and customer inquiries.
• Monitor online reports to ensure policy compliance.
• Maintain accuracy under pressure in a fast-paced environment.

Skills

10-key by touch

Attention to detail

Customer service

Mathematical ability

Education

High school graduate or equivalent

Tools

Microsoft Windows

Microsoft Office Suite

Job description

First Financial Bank in Abilene, Texas is seeking a detail-oriented banking professional to join our operations team. You will balance exception items, process ACH disputes, and support daily customer service with accuracy and discretion.

Ideal candidates have at least 18 months in banking or bookkeeping, strong math and communication skills, and proficiency with Windows and Office. You will contribute to a reliable, collaborative work environment focused on customer success.