EI/DR Process Lead, 5th Gen CSE Engineering

Pratt & Whitney; East Hartford (CT); On-site; USD 108,000 - 205,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Paid time off

Job summary

Pratt & Whitney is seeking a Customer Support Engineer to lead Engineering Investigations and Deficiency Reports for the F119 and F135 propulsion systems. You will coordinate with IPTs, the JPO, and USAF customers to ensure compliant EI/DR execution across programs.

The role emphasizes structured processes, cross‑functional collaboration, and governance. Onsite work in the US is required, with opportunities for growth and technical development.

Qualifications

• Bachelor’s degree in engineering with 8+ years of relevant experience or an advanced degree with 5+ years.
• Experience includes root cause analysis, technical investigations, or structured engineering documentation.
• U.S. citizenship is required to access information under this program/contract.

Responsibilities

• Serve as the primary point of contact for all EI/DR activities across F119 and F135 programs.
• Coordinate with stakeholders to ensure EI/DR requirements and program expectations are met.
• Schedule and manage EI/DR gate reviews and final report deliveries.
• Support contract negotiations and planning related to EI/DR execution.
• Review reports to ensure quality, clarity, and adherence to processes.
• Develop and maintain standard work and governance for EI/DR processes.

Skills

Root cause analysis

Technical investigations

Structured engineering documentation

Education

Engineering degree

Advanced degree (MS/PhD) with 5+ years

Job description

Pratt & Whitney is seeking a Customer Support Engineer to lead Engineering Investigations and Deficiency Reports for the F119 and F135 propulsion systems. You will coordinate with IPTs, the JPO, and USAF customers to ensure compliant EI/DR execution across programs.

The role emphasizes structured processes, cross‑functional collaboration, and governance. Onsite work in the US is required, with opportunities for growth and technical development.