EHR Training Solutions Consultant SME

Ibility; Oregon; Hybrid; USD 55,000 - 138,000; Full time

Job summary

Ibility is seeking a Training Solution Consultant to serve as an embedded training and user-support resource for a Tier 1 SME team. The contractor will ensure timely, site-specific support, coordinate refresher training, and strengthen adoption of Oracle Health EHR workflows and tools.

Some travel may be required for on-site working sessions. You will engage with SMEs, training stakeholders, and local sites to deliver effective learning experiences and materials.

Qualifications

• Experience delivering training, facilitating workshops, or providing end-user support in a business, operational, technical, or healthcare environment.
• Experience with the Oracle Health Electronic Health Record (EHR), including end-user support, workflow training, adoption, optimization, system implementation, onboarding, Oracle Health maintenance training, or system‑related process changes.
• Ability to translate complex clinical, operational, or system processes into clear, practical learning content and user guidance.
• Strong facilitation, presentation, communication, and stakeholder‑management skills.
• Experience identifying learning needs and recommending appropriate training or performance‑support solutions.
• Ability to work independently while collaborating closely as an embedded member of a cross‑functional team.

Responsibilities

• Embed within the assigned Tier 1 SME team and develop an understanding of workflows, processes, systems, user populations, and training materials.
• Advise SMEs on changes to training content due to updates in workflows, systems, policies, or recurring user issues.
• Help maintain training materials, FAQs, job aids, and other user-facing resources.
• Participate in communities of practice, Tier meetings, office hours, and working sessions.
• Serve as primary coordinator for site-specific user-support and refresher-training requests.
• Coordinate with local site contacts to ensure training is delivered consistently.
• Facilitate instructor-led classes, virtual sessions, office hours, and drop-in support sessions.
• Assess training gaps and user feedback to recommend interventions.
• Track training activity and user feedback; provide updates to Tier team.
• Identify coaching, job aids, or micro-learning to address gaps.

Skills

Training delivery

End-user support

Oracle Health EHR

Facilitation

Communication skills

Stakeholder management

Independent work

Tools

Learning management systems

Virtual collaboration tools

Job description

Ibility is seeking a Training Solution Consultant to serve as an embedded training and user-support resource for a Tier 1 SME team. The contractor will ensure timely, site-specific support, coordinate refresher training, and strengthen adoption of Oracle Health EHR workflows and tools.

Some travel may be required for on-site working sessions. You will engage with SMEs, training stakeholders, and local sites to deliver effective learning experiences and materials.