EHR Systems & Training Specialist

The Centers; Cleveland (OH); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Long-Term Disability (employer-paid)

Retirement plan with employer matching

Job summary

The Centers is seeking an Electronic Health Record (EHR) Specialist to bridge clinical operations and IT. You will train staff, manage EHR access, and coordinate system changes to ensure reliable clinical workflows across multiple sites in Northeast Ohio.

Key duties include developing training materials, collaborating with vendors, and supporting staff through help desk activities while maintaining HIPAA compliance and strong organizational skills.

Qualifications

• Bachelor’s degree or higher (or relevant work experience in lieu of a degree).
• Experience teaching adults in a clinical setting.
• Demonstrated electronic health record experience.
• Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.
• Working knowledge of HIPAA Privacy and Security standards.
• Familiarity with IT change control processes.
• Understanding of health services operations.
• Strong organizational skills and ability to manage multiple priorities.
• Willingness to travel between sites.

Responsibilities

• Provide role-based EHR access and training to new hires and transfers.
• Develop and update EHR training materials and manuals.
• Configure EHR settings and manage change control for enhancements.
• Collaborate with vendors (OCHIN and others) and IT to resolve issues.
• Analyze workflows and document clinical content for EHR optimization.
• Respond to internal Help Desk tickets and support staff until resolution.
• Perform additional duties as needed.

Skills

Electronic health record experience

Adult training experience

HIPAA knowledge

Organizational skills

Travel between sites

Education

Bachelor’s degree or higher

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

OCHIN Epic experience

Job description

The Centers is seeking an Electronic Health Record (EHR) Specialist to bridge clinical operations and IT. You will train staff, manage EHR access, and coordinate system changes to ensure reliable clinical workflows across multiple sites in Northeast Ohio.

Key duties include developing training materials, collaborating with vendors, and supporting staff through help desk activities while maintaining HIPAA compliance and strong organizational skills.