EHR Specialist & Training Lead – Healthcare IT

Thecentersohio; Cleveland (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Long-Term Disability

Retirement plan

Nutrition and Fitness Coaches

Generous Paid Time Off

Job summary

The Centers in Cleveland, OH is seeking an EHR Specialist to bridge clinical operations, IT, finance, and reporting. The role ensures the EHR runs smoothly and staff can use clinical systems confidently from day one.

Responsibilities include training, system changes, vendor collaboration, and ongoing support across multiple sites. A Bachelor's degree and EHR experience are required, with travel between sites expected.

Qualifications

• Bachelor's degree or higher; relevant work experience may substitute.
• Experience training clinicians in an IT/clinical setting.
• Demonstrated electronic health record experience.
• Proficiency with Microsoft Office applications.
• Working knowledge of HIPAA privacy and security standards.
• Familiarity with IT change control processes.
• Ability to travel between sites.

Responsibilities

• Provide role-based system access and onboarding training for new hires and transferring staff.
• Design, develop, and maintain training materials and an up-to-date EHR training manual.
• Configure EHR settings and manage change control for system enhancements.
• Collaborate with vendors (including OCHIN) and IT staff to troubleshoot issues.
• Develop documentation templates and workflows for clinical leaders.
• Respond to Help Desk tickets and participate in organizational decision-making as SME.
• Perform other duties as assigned.

Skills

Adult training

EHR experience

Organizational skills

Travel between sites

Clinical operations understanding

Communication

Education

Bachelor's degree or higher

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

HIPAA compliance

IT change control tools

OCHIN Epic

EHR certification

Health Information Management

Job description

The Centers in Cleveland, OH is seeking an EHR Specialist to bridge clinical operations, IT, finance, and reporting. The role ensures the EHR runs smoothly and staff can use clinical systems confidently from day one.

Responsibilities include training, system changes, vendor collaboration, and ongoing support across multiple sites. A Bachelor's degree and EHR experience are required, with travel between sites expected.