EHR Clinical Specialist

Aroha Technologies, Inc; Oklahoma City (OK); On-site; USD 60,000 - 90,000; Full time

Job summary

Aroha Technologies, Inc. is seeking an EHR Clinical Specialist to support the Oklahoma State Department of Health in optimizing the use of the EHR system.

The role includes maintaining training materials, documenting changes, and collaborating with clinic staff, program personnel, and vendor partners to ensure efficient EHR operations. The position requires a bachelor's degree in HIM or related field and 3 years of experience, or an associate degree plus 5 years of relevant experience.

Qualifications

• Bachelor's degree in HIM or related field with 3+ years of experience, or an Associate's degree with 5+ years in health IT.
• Experience supporting EHRs in clinical or public health settings is preferred.
• Ability to analyze workflows and document changes for system updates.

Responsibilities

• Maintains training materials for the EHR and assists in training.
• Maintains workflow documentation for EHR processes.
• Coordinates testing and implementation of EHR changes with stakeholders and vendor.
• Tracks and manages change requests from conception to implementation.
• Responds to escalated EHR help desk tickets.
• Attends to EHR interface errors and ensures data communication between EHR and systems.
• Develops and maintains role-based security profiles in the EHR.
• Being present at the office is an essential function of the job.
• Other duties as assigned.

Skills

Stakeholder coordination

Troubleshooting

Documentation

Training support

Education

Bachelor's degree in Health Information Management or related field

Associate's degree + 5 years of relevant experience

Tools

EHR System

Job description

Title: EHR Clinical Specialist
Interview: In-Person
Duration: 6-12 months with option to extend (not to exceed 12 months total)
Work Mode: Onsite
Location s Schedule: Monday-Friday 8am-5pm with 1 hour lunch; Oklahoma City, OK 73102

Job Description

The Electronic Health Records Specialist is responsible for supporting staff at the Oklahoma State Department of Health in their effective and efficient use of the Electronic Health Records (EHR)system. This includes maintaining training, reference, and troubleshooting materials; ensuring that changes to the system are made in an orderly fashion; and collaborating with a wide variety of stakeholders, including clinic and regional staff throughout the state, programmatic staff whose administrators are in Oklahoma City, system support staff, others in Community Health who support specific aspects of the EHR, and the EHR vendor.

• Maintains training materials for the EHR. Assists in training.
• Maintains workflow documentation regarding processes and procedures utilizing the EHR.
• Documents and communicates changes included in vendor release notes which have animpact on OSDH EHR operations.
• Recommends changes to the EHR system and workflows in order to promote efficiency and effectiveness.
• Tracks and manages requested changes and new requirements for the EHR system from conception through implementation.
• Coordinates testing of changes to the EHR with relevant stakeholders (program staff, trainers, managers, OMES, vendor, etc.).
• Coordinates implementation of OSDH-controlled changes to the EHR with superusers and agency leadership.
• Works collaboratively with EHR vendor application support staff.
• Serves as a point of escalation for EHR-related questions from OSDH trainers and management.
• Collaborates with members of the OSDH EHR Governance Committee.
• Assists in planning and executing new initiatives relating to the EHR system.
• Responds to escalated EHR help desk tickets.
• Troubleshoots and documents EHR application issues. Escalates and coordinates with the EHR vendor on a potential fix, testing and resolution into production.
• Attends to EHR interface errors to ensure that information is completely communicated between the EHR and its system connections.
• Initiates, collaborates, and coordinates changes for required or desired changes to interfaces.
• Coordinates changes to supporting tables and configurations within the EHR, testing thoroughly.
• Maintains a change log to record changes in interfaces, codes, and other supporting tables and configurations within the EHR system.
• Develops and maintains role-based security profiles in the EHR system, working collaboratively with agency leadership.
• Being present at the office is an essential function of the job.
• Other duties as assigned.

Requirement

Bachelor s degree in Health Information Management, Computer Science, Information Technology, Software Development or Management, Project Management, Public Health, Nursing, Business, or related degree and three (3) years of experience; OR Associate s degree plus an additional five (5) years of relevant experience.