EHR Clinical Specialist

Net2Source (N2S); Oklahoma City (OK); On-site; USD 65,000 - 95,000; Full time

Job summary

Net2Source (N2S) seeks an EHR Operations Analyst for a 6–12 month engagement in Oklahoma City. The role involves maintaining training materials, developing workflows, and reviewing vendor release notes to optimize EHR operations.

Responsibilities include coordinating testing, implementing changes with stakeholders, and collaborating with vendor support teams. Strong problem-solving, documentation, and communication skills are essential.

Qualifications

• Bachelor’s degree or higher in a related field.
• 3+ years of relevant experience, OR Associate’s degree plus 5 additional years of relevant experience.
• Experience with EHR systems, workflows, implementations, or application support is desirable.

Responsibilities

• Maintain EHR training materials and assist with staff training.
• Develop and maintain workflow documentation and procedures.
• Review vendor release notes and assess their impact on EHR operations.
• Recommend EHR system and workflow improvements.
• Track requested changes and new EHR requirements from concept through implementation.
• Coordinate testing and implementation of EHR changes with stakeholders.
• Collaborate with EHR vendor application support teams.
• Serve as an escalation point for EHR-related questions and issues.
• Respond to escalated EHR help desk tickets.
• Troubleshoot and document EHR application issues and coordinate fixes with the vendor.
• Maintain change logs for interfaces, codes, configurations, and supporting tables.
• Develop and maintain role-based security profiles.
• Participate in EHR governance activities and other assigned projects.

Skills

Troubleshooting

Documentation

Communication

Stakeholder management

EHR systems

Education

Bachelor’s degree in Health Information Management, Computer Science, Information Technology, Software Development, Management, Project Management, Public Health, Nursing, Business

Job description

Duration: 6–12 months, with option to extend (maximum 12 months)

Interview: Required | Interview expected within 1 week

Key Responsibilities

• Maintain EHR training materials and assist with staff training.
• Develop and maintain workflow documentation and procedures.
• Review vendor release notes and assess their impact on EHR operations.
• Recommend EHR system and workflow improvements.
• Track requested changes and new EHR requirements from concept through implementation.
• Coordinate testing and implementation of EHR changes with stakeholders.
• Collaborate with EHR vendor application support teams.
• Serve as an escalation point for EHR-related questions and issues.
• Respond to escalated EHR help desk tickets.
• Troubleshoot and document EHR application issues and coordinate fixes with the vendor.
• Maintain change logs for interfaces, codes, configurations, and supporting tables.
• Develop and maintain role-based security profiles.
• Participate in EHR governance activities and other assigned projects.

Requirements

• Bachelor’s degree in Health Information Management, Computer Science, Information Technology, Software Development, Management, Project Management, Public Health, Nursing, Business, or a related field.
• 3+ years of relevant experience, OR
• Associate’s degree plus 5 additional years of relevant experience.
• Strong troubleshooting, documentation, communication, and stakeholder-management skills.
• Experience working with EHR systems, workflows, implementations, or application support is highly desirable.