Efficient Online Grocery Pick-Up Pro

Kroger Family of Companies; Waycross (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk to assemble customers' online orders in-store, ensure freshness, and process payments. You will communicate substitutions, maintain bagging standards, and provide a positive pickup experience. Prior experience as a personal shopper or in warehouse environments is a plus.

This role emphasizes honesty, integrity and strong customer service in a fast-paced setting.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, and subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for customers' online orders with freshness and quality.
• Initiate and complete the selection process for online orders.
• Assemble orders, process coupons and payment, and load orders to cars at pick up.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet/exceed customer expectations for ease of shopping, freshness, and cleanliness.
• Adhere to local, state, and federal laws and food safety procedures.
• Maintain organization of staging areas and report discrepancies.
• Assist in training new e-Commerce team members.

Skills

Ability to work without supervision

Excellent oral/written communication

Basic math skills

Read shelf tags

Job description

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk to assemble customers' online orders in-store, ensure freshness, and process payments. You will communicate substitutions, maintain bagging standards, and provide a positive pickup experience. Prior experience as a personal shopper or in warehouse environments is a plus.

This role emphasizes honesty, integrity and strong customer service in a fast-paced setting.