Online Grocery Pick-Up Specialist

Kroger Family of Companies; Brighton (CO); On-site; USD 26,000 - 36,000; Full time

Job summary

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk to assemble online orders with efficiency and care for freshness. You will process payments, coordinate substitutions when needed, and ensure orders are ready for pickup with a friendly customer experience.

Responsibilities include selecting items, bagging, and communicating substitutions while adhering to safety and store policies. This role supports a fast-paced e‑commerce team in a store environment.

Qualifications

• Ability to work without supervision.
• Excellent oral/written communication skills.
• Ability to read shelf tags and perform basic math.

Responsibilities

• Select and gather products for online orders with focus on freshness and quality.
• Process coupons and payment for online orders at pickup.
• Deliver and load orders to cars when customers arrive for pickup.
• Provide a positive customer service experience to encourage return visits.
• Follow bagging standards and POS processes and report discrepancies.

Skills

Independence

Shelf tags

Basic math

Communication

Customer service

Job description

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk to assemble online orders with efficiency and care for freshness. You will process payments, coordinate substitutions when needed, and ensure orders are ready for pickup with a friendly customer experience.

Responsibilities include selecting items, bagging, and communicating substitutions while adhering to safety and store policies. This role supports a fast-paced e‑commerce team in a store environment.