Online Grocery Pick-Up Pro — Fast, Fresh & Friendly

Kroger Family of Companies; Maryville (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies is hiring an Online Grocery Pick-Up Clerk to assemble online orders with care for freshness and quality. You will select and gather products, process coupons and payment, and load orders into customers' cars at pickup.

You will scan, bag, and communicate substitutions while maintaining high standards of cleanliness and customer service, aiming to make shoppers eager to use online ordering again.

Qualifications

• Excellent oral/written communication skills.
• Basic math skills (counting, addition, subtraction).
• Ability to read shelf tags.
• Ability to work without supervision.

Responsibilities

• Select and gather products for on-line orders with freshness in mind.
• Process coupons and payment.
• Deliver and load orders to customers' cars at pickup.
• Scan and bag orders following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet/exceed customer expectations for ease of shopping and cleanliness.
• Adhere to food safety procedures and company guidelines.
• Operate POS system to process orders.
• Maintain organization of staging areas and equipment.
• Assist in training new e-Commerce team members.

Skills

Communication skills

Basic math

Shelf tag reading

Self-motivation

Customer service

Teamwork under pressure

Job description

Kroger Family of Companies is hiring an Online Grocery Pick-Up Clerk to assemble online orders with care for freshness and quality. You will select and gather products, process coupons and payment, and load orders into customers' cars at pickup.

You will scan, bag, and communicate substitutions while maintaining high standards of cleanliness and customer service, aiming to make shoppers eager to use online ordering again.