Efficient Appointment Scheduler & Client Concierge

APPS Paramedical Services; Grand Rapids (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare service provider in Grand Rapids seeks a detail-oriented Scheduler responsible for managing appointments and providing excellent customer service. Key duties include answering calls, performing data entry, and ensuring efficient scheduling operations. Candidates should have a high school diploma and relevant experience, with strong communication skills and proficiency in office software. This role offers an opportunity to contribute to a dynamic team and enhance client interactions.

Qualifications

• High school diploma or equivalent required; additional education or training a plus.
• Proven experience in scheduling, data entry, or administrative roles preferred.
• Detail-oriented with strong organizational skills.

Responsibilities

• Answer incoming phone calls promptly and professionally.
• Schedule, reschedule, and confirm appointments accurately.
• Maintain and update appointment calendars and records.

Skills

Communication skills

Proficient with computers

Organizational skills

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Scheduling software

Job description

A healthcare service provider in Grand Rapids seeks a detail-oriented Scheduler responsible for managing appointments and providing excellent customer service. Key duties include answering calls, performing data entry, and ensuring efficient scheduling operations. Candidates should have a high school diploma and relevant experience, with strong communication skills and proficiency in office software. This role offers an opportunity to contribute to a dynamic team and enhance client interactions.