Detail-Oriented Appointment Coordinator

Selecto Vinos; Grand Rapids (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

APPS Paramedical Services in Grand Rapids, MI is seeking a detail-oriented Office Scheduler to support scheduling operations and customer service. The role involves answering calls, data entry, and keeping appointment calendars organized.

You will coordinate with clients and staff to schedule, reschedule, and confirm appointments, ensure confidentiality, and perform additional administrative tasks as needed.

Qualifications

• High school diploma or equivalent required.
• Experience in scheduling or administrative roles preferred.
• Strong verbal and written communication.
• Proficient with computers and scheduling software.
• Detail-oriented with strong organizational skills.

Responsibilities

• Answer incoming phone calls promptly and professionally.
• Schedule, reschedule, and confirm appointments using scheduling software.
• Maintain appointment calendars and records.
• Perform basic data entry into databases or electronic health records.
• Coordinate with clients, staff, and departments to schedule appointments.
• Resolve scheduling conflicts as they arise.
• Provide excellent customer service and direct calls as needed.
• Ensure confidentiality and security of sensitive information.
• Perform other administrative tasks as assigned.

Skills

Scheduling

Data entry

Communication

Multitasking

Organizational skills

Customer service

Education

High school diploma

Tools

Microsoft Office

Scheduling software

Job description

APPS Paramedical Services in Grand Rapids, MI is seeking a detail-oriented Office Scheduler to support scheduling operations and customer service. The role involves answering calls, data entry, and keeping appointment calendars organized.

You will coordinate with clients and staff to schedule, reschedule, and confirm appointments, ensure confidentiality, and perform additional administrative tasks as needed.