Educator Certification Support Specialist

State of Missouri; Jefferson City (MO); On-site; USD 29,000 - 40,000; Full time

Job summary

The State of Missouri invites applications for Administrative Support Assistant - Educator Certification in Jefferson City. This role supports the educator certification process by handling calls, mail, data entry, and documentation for certificate issuance.

You will answer inquiries from educators, school officials, and university staff, process documentation, and ensure accurate data entry while maintaining dependable attendance and confidentiality.

Qualifications

• Graduation from high school or High School Equivalency.
• Three years of progressively responsible clerical and secretarial work.
• Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Responsibilities

• Acts as a certification call center representative answering calls and inquiries.
• Opens and processes incoming educator certification mail.
• Scans and files documentation from educators.
• Answers and directs certification telephone calls and correspondence to appropriate staff.
• Collects, verifies, and enters data for issuance of educator certificates.
• Answers e-mail inquiries from educators, school administrators, university/college staff, and others regarding certification requirements, content area specifications, rules, and regulations.
• Demonstrate regular, reliable, and engaged attendance.

Education

High school diploma or equivalent

Job description

The State of Missouri invites applications for Administrative Support Assistant - Educator Certification in Jefferson City. This role supports the educator certification process by handling calls, mail, data entry, and documentation for certificate issuance.

You will answer inquiries from educators, school officials, and university staff, process documentation, and ensure accurate data entry while maintaining dependable attendance and confidentiality.