Educational Technology Support Specialist

Valrico Academy; Riverview, Northern (FL, KY); Hybrid; USD 48,000 - 64,000; Full time

Job summary

Valrico Academy in Riverview, FL is seeking an IT Support Analyst to set up and maintain school computer equipment and to support classrooms, media centers, and offices.

The role requires troubleshooting across Windows, MacOS, and Chrome OS, plus AD and network services. Flexible hours including evenings and on-call in emergencies are expected, with a focus on reliable, high-quality service to teachers and staff.

Qualifications

• Associates or Technical Degree with 3+ years of relevant experience.
• Preferred certifications: CompTIA A+, Network+.

Responsibilities

• Set up, operate, maintain and repair school computer equipment.
• Provide classroom and admin tech support.
• Develop training materials and train users on hardware/software.
• Support deployment of new technologies with faculty and staff.
• Troubleshoot interactive displays, printers, IP phones, and AV equipment.
• Maintain inventory and document hardware/software content.

Skills

Windows troubleshooting

MacOS troubleshooting

Chrome OS

Active Directory

DNS/DHCP

IP networking

Office applications

Customer service

Remote support

Mobile device setup

Education

Associates or Technical Degree

Tools

Active Directory

Job description

Valrico Academy in Riverview, FL is seeking an IT Support Analyst to set up and maintain school computer equipment and to support classrooms, media centers, and offices.

The role requires troubleshooting across Windows, MacOS, and Chrome OS, plus AD and network services. Flexible hours including evenings and on-call in emergencies are expected, with a focus on reliable, high-quality service to teachers and staff.