Educational IT & Admin Support Specialist

TrulyHired; Barnstable (MA); On-site; USD 57,000 - 67,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Cape Cod Collaborative in Osterville, MA seeks an IT Support Specialist/Administrative Assistant to blend administrative, special education records coordination, and technology support across programs. You will manage IEP documentation, serve as liaison with member districts, and provide day-to-day IT help desk services for Windows, Apple, and Chrome platforms.

The role requires strong organization, confidentiality, and customer service, with the ability to adapt to shifting priorities and

Qualifications

• Associate's degree preferred; equivalent education and experience may be considered.
• Experience with administrative support, IT support, or related roles preferred.
• Experience with Apple, Windows, and Chrome platforms.
• Proficiency with Microsoft Office, Google Workspace, and web-based data systems.
• Strong organizational, interpersonal, and communication skills.

Responsibilities

• Provide administrative support to Program Directors and staff.
• Schedule IEP meetings and coordinate logistics with families and districts.
• Maintain accurate IEP records, student files, and special education documentation.
• Maintain student and staff records in data systems and ensure privacy compliance.
• Provide day-to-day IT support for Windows, Apple, and Chrome devices.

Skills

Administrative support

Customer service

Confidentiality

Organization

Communication

Education

Associate's degree preferred

Tools

Apple devices

Windows devices

Chrome platforms

Job description

Cape Cod Collaborative in Osterville, MA seeks an IT Support Specialist/Administrative Assistant to blend administrative, special education records coordination, and technology support across programs. You will manage IEP documentation, serve as liaison with member districts, and provide day-to-day IT help desk services for Windows, Apple, and Chrome platforms.

The role requires strong organization, confidentiality, and customer service, with the ability to adapt to shifting priorities and