Educational Data Systems and Technology Support Manager

Reads-Collaborative; Middleborough (MA); On-site; USD 65,000 - 75,000; Full time

Job summary

READS Collaborative in Middleboro, MA is seeking an Educational Data Systems and Technology Support Manager to keep our digital learning platform, administrative databases, and communication tools running smoothly for teachers, students, and families.

Based in the READS DHH School, this role coordinates hardware, software, and IT services across READS Academy and DHH programs, delivering proactive upkeep, user support, and seat-of-tools guidance.

Qualifications

• Experience with school software and data systems, plus routine data reporting.
• Proficient with spreadsheets and data imports/exports.
• Valid driver’s license and travel to locations as required.
• Physically capable of handling hardware setup and maintenance.

Responsibilities

• Manage and maintain core school software applications.
• Ensure digital learning environments, databases and communication tools run smoothly.
• Act as first line of defense for software bugs, login issues or sync errors.
• Coordinate hardware setup, installation and licensing compliance.
• Maintain accurate inventory of technology hardware and software.
• Stay current on IT trends and work on special projects as assigned.

Skills

State reporting oversight

Tech support

Hardware maintenance

Bug triage

Help desk liaison

Hardware installation

Preventive maintenance

User support & training

Hardware recommendations

Inventory management

Special projects

IT industry trends

Other duties

Tools

Google Drive

Google Classroom

Educlimber

Excel

Google Sheets

Job description

Educational Data Systems and Technology Support Manager

READS Collaborative READS Collaborative - Middleboro, Massachusetts Open in Google Maps

Job Details

Application Deadline: Posted until filled

Starting Date: Immediately

Position Type: Full-time

Job Categories: Support Staff > Computer Support

Job Description

Job Title:

Educational Data Systems and Technology Support Manager

Program:

READS Academy 44 Bedford Street, Middleboro, MA 02346

READS Deaf and Hard-of-Hearing Program (DHH) 399 Old Colony Rd, Norton, MA 02766

The Educational Data Systems and Technology Support Manager position is ideal for a tech-savvy, organized professional who can successfully manage and maintain the core software applications powering our school. This professional will ensure our digital learning environments, administrative databases, and communication tools run smoothly for teachers, students, and parents.

The position will be based out of the READS DHH School located at 399 Old Colony Rd. Norton, MA , but will support all of READS Collaborative.

Required skills

• Oversees Department of Elementary and Secondary Education State Reporting
• Provides technical support to the DHH Program responding and follow-up to all user requests in a timely manner.
• Maintain and repair hardware, including both in-warranty and out-of-warranty equipment for the DHH Program
• Act as the first line of defense for staff encountering software bugs, login issues, or sync errors.
• Serve as the main point of contact for software help desks when dealing with major outages or system upgrades.
• Assist in the coordination, setup, and installation of all new or updated client hardware and software, and follow procedures in place to comply with all software license agreements.
• Conduct preventative maintenance tasks as directed.
• Provide technical advice and assistance to users, assist staff in the collaborative, and assist with installation, operation and maintenance of instructional applications and devices.
• Make hardware recommendations to the Director of Technology as needed.
• Assist in maintaining an accurate and current inventory of all technology hardware and software.
• Work on special projects as assigned by the Director of Technology and/or READS Academy Program Director
• Remain current on industry trends in information technology.
• Performs other related duties as assigned.

Qualifications

• Prior Experience with School Software: Student Information Systems, Google Drive, Google Classroom, Educlimber, etc., preferred
• Comfortable handling spreadsheets (Excel/Google Sheets) and data imports/exports
• Must have a valid driver's license, reliable transportation and the ability to travel to various locations as required to perform assigned duties. The employee must be physically capable of performing all essential functions of the position, with or without reasonable accommodation. Physical demands may include standing, walking, bending, kneeling, reaching, lifting, pushing, pulling, and assisting with the physical management of technology hardware.

Based on experience and education with an expected range of $65,000 - $75,000

Position is available immediately and will remain open until filled.

READS Collaborative reaffirms that it does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, homelessness, status as a veteran, limited English-speaking ability or any other protected class under the law in admission to, access to, treatment in or employment in its program or activities.

Equal Opportunity Employer

READS Collaborative reaffirms that it does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, homelessness, status as a veteran, limited English-speaking ability or any other protected class under the law in admission to, access to, treatment in or employment in its program or activities. Consistent with M.G.L. Chapter 76, Section 5, READS Collaborative also affirms the commitment to maintain a school and work environment free of harassment based on race, color, religion, sex, gender identity, national origin, age, disability, sexual orientation, homelessness, status as a veteran or limited English-speaking ability. Any harassment on the basis of race, color, religion, sex, gender identity, national origin, age, disability, sexual orientation, homelessness, status as a veteran or limited English-speaking ability will not be tolerated and will be punishable to the full extent of the law.Consistent with the Americans with Disabilities Act (ADA), READS Collaborative will provide reasonable accommodation when requested by a qualified applicant or employee with a disability. The request for reasonable accommodation applies to all aspects of employment, including the application process. If a reasonable accommodation is needed, please contact the Administrative Assistant to the Executive Director via email [e-mail] or 508-947-3634 x103.

Job Requirements

• Citizenship, residency or work visa required

Contact Information

• Chris Shea , Technology Coordinator
• 105 East Grove Street
• Middleboro, Massachusetts 02346
• Phone: [phone]
• Fax: [phone]
• Email: [e-mail]