Educational Data Systems and Technology Support Manager

READS Collaborative; Massachusetts; On-site; USD 65,000 - 75,000; Full time

Job summary

READS Collaborative seeks an Educational Data Systems and Technology Support Manager to maintain school software, administer databases, and ensure smooth digital learning tools for teachers, students, and families. Based at the Norton, MA DHH School, you will support READS Academy and all READS program sites.

You will lead hardware maintenance, software troubleshooting, and user support, coordinating upgrades and training while staying current with IT trends affecting our district-wide

Qualifications

• Experience with school software and SIS systems is preferred.
• Proficient with spreadsheets and data imports/exports.
• Valid driver's license and willingness to travel to multiple sites.

Responsibilities

• Oversee state reporting and ensure compliance with DESE requirements.
• Provide timely technical support to the DHH Program staff.
• Maintain and repair hardware for READS programs and sites.
• Act as first-line defense for software bugs, login, or sync issues.
• Coordinate setup and installation of new hardware and software.
• Perform preventative maintenance and inventory updates.
• Assist staff with instructional apps and devices.
• Advise on hardware upgrades and asset management.
• Remain current on IT trends and READS technology needs.

Skills

Tech support

Hardware maintenance

Software troubleshooting

Spreadsheets

Data imports/exports

Driver's license

Travel readiness

Staff communication

Inventory management

Tools

Student Information Systems

Google Drive

Google Classroom

Educlimber

Job description

Educational Data Systems and Technology Support Manager JobID: 1320

• Date Posted:
  10/20/2026
  
• Date Available:
  11/02/2026
  

Job Title

Educational Data Systems and Technology Support Manager

Program

READS Academy 44 Bedford Street, Middleboro, MA 02346

READS Deaf and Hard-of-Hearing Program (DHH) 399 Old Colony Rd, Norton, MA 02766

Job Description

The Educational Data Systems and Technology Support Manager position is ideal for a tech-savvy, organized professional who can successfully manage and maintain the core software applications powering our school. This professional will ensure our digital learning environments, administrative databases, and communication tools run smoothly for teachers, students, and parents.

The position will be based out of the READS DHH School located at 399 Old Colony Rd. Norton, MA , but will support all of READS Collaborative.

Required skills

• Oversees Department of Elementary and Secondary Education State Reporting
• Provides technical support to the DHH Program responding and follow-up to all user requests in a timely manner.
• Maintain and repair hardware, including both in-warranty and out-of-warranty equipment for the DHH Program
• Act as the first line of defense for staff encountering software bugs, login issues, or sync errors.
• Serve as the main point of contact for software help desks when dealing with major outages or system upgrades.
• Assist in the coordination, setup, and installation of all new or updated client hardware and software, and follow procedures in place to comply with all software license agreements.
• Conduct preventative maintenance tasks as directed.
• Provide technical advice and assistance to users, assist staff in the collaborative, and assist with installation, operation and maintenance of instructional applications and devices.
• Make hardware recommendations to the Director of Technology as needed.
• Assist in maintaining an accurate and current inventory of all technology hardware and software.
• Work on special projects as assigned by the Director of Technology and/or READS Academy Program Director
• Remain current on industry trends in information technology.
• Performs other related duties as assigned.

Qualifications

• Prior Experience with School Software: Student Information Systems , Google Drive, Google Classroom, Educlimber, etc., preferred
• Comfortable handling spreadsheets (Excel/Google Sheets) and data imports/exports
• Must have a valid driver's license, reliable transportation and the ability to travel to various locations as required to perform assigned duties. The employee must be physically capable of performing all essential functions of the position, with or without reasonable accommodation. Physical demands may include standing, walking, bending, kneeling, reaching, lifting, pushing, pulling, and assisting with the physical management of technology hardware.

Salary and Benefits

Based on experience and education with an expected range of $65,000 - $75,000

Job Closing Date

Position is available immediately and will remain open until filled.

Additional

READS Collaborative reaffirms that it does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, homelessness, status as a veteran, limited English-speaking ability or any other protected class under the law in admission to, access to, treatment in or employment in its program or activities.