Education Tech Platforms & Data Support Manager

READS Collaborative; Massachusetts; On-site; USD 65,000 - 75,000; Full time

Job summary

READS Collaborative seeks an Educational Data Systems and Technology Support Manager to maintain school software, administer databases, and ensure smooth digital learning tools for teachers, students, and families. Based at the Norton, MA DHH School, you will support READS Academy and all READS program sites.

You will lead hardware maintenance, software troubleshooting, and user support, coordinating upgrades and training while staying current with IT trends affecting our district-wide

Qualifications

• Experience with school software and SIS systems is preferred.
• Proficient with spreadsheets and data imports/exports.
• Valid driver's license and willingness to travel to multiple sites.

Responsibilities

• Oversee state reporting and ensure compliance with DESE requirements.
• Provide timely technical support to the DHH Program staff.
• Maintain and repair hardware for READS programs and sites.
• Act as first-line defense for software bugs, login, or sync issues.
• Coordinate setup and installation of new hardware and software.
• Perform preventative maintenance and inventory updates.
• Assist staff with instructional apps and devices.
• Advise on hardware upgrades and asset management.
• Remain current on IT trends and READS technology needs.

Skills

Tech support

Hardware maintenance

Software troubleshooting

Spreadsheets

Data imports/exports

Driver's license

Travel readiness

Staff communication

Inventory management

Tools

Student Information Systems

Google Drive

Google Classroom

Educlimber

Job description

READS Collaborative seeks an Educational Data Systems and Technology Support Manager to maintain school software, administer databases, and ensure smooth digital learning tools for teachers, students, and families. Based at the Norton, MA DHH School, you will support READS Academy and all READS program sites.

You will lead hardware maintenance, software troubleshooting, and user support, coordinating upgrades and training while staying current with IT trends affecting our district-wide