Educational Aide - Web Design

State-of-Georgi; Lawrenceville (GA); On-site; USD 21,000 - 25,000; Part time

Job summary

Gwinnett Technical College is seeking an Educational Aide for Web Design in a part-time, non-benefited position within the Computer Science Division. Reporting to the Program Director – Web Design, the role involves supporting student computer users, troubleshooting tech issues, and performing routine lab tasks at Gwinnett Technical College.

The ideal candidate will have a high school diploma or equivalent, basic technical coursework, strong customer service skills, and a willingness to learn

Qualifications

• Minimum: High School diploma or equivalent.
• Some technical college courses preferred (CIST 1001, CIST 1510, CIST 1530).
• Excellent customer service and communication skills; able to troubleshoot OS, hardware, software, Microsoft Office 2013/2016, CD/DVD burning, and printer issues.
• Ability to be flexible in working conditions, schedules; lift 15 to 30 lbs; open to training.
• Attention to detail, multitasking, deadlines, reporting/documenting capabilities, and strong people skills.
• Experience/certification or pursuing certification in Web design/Development, Game Design/Development, Microsoft Office 2013/2016, Web, Browsers, and other computer certifications is a plus.
• Preference given to Gwinnett Technical College CS division students.

Responsibilities

• Accepts direction and feedback from supervisor and follows through accordingly.
• Performs basic administrative/clerical tasks to support the daily operation of the computer lab.
• Provides oral and written reports as required and maintains records/files related to the program's mission.
• Listens to students and offers encouragement and support; maintains a positive attitude to foster learning.
• Displays initiative, reliability and willingness to take on more responsibility.
• Operates office equipment and conducts routine maintenance; types correspondence per guidelines.
• Works flexibly within processes and adapts to new methods and procedures.
• Works as scheduled; adheres to policy for lateness/absence and labor standards.

Job description

Job Title

Educational Aide - Web Design

Job Requisition ID

JR0000001172

Number of Openings

1

Shift

Any (United States of America)

Compensation Details

$15.60/HR

Job Description

Educational Aide- Web Design This job is a part time, non-benefited position in the Computer Science Division that reports to the Program Director – Web Design Salary – $15.60 per hour.

Minimum Qualifications (Job Code H1001)

Highs School diploma or equivalent

Preferred Qualifications

• Some technical college courses preferred (CIST 1001, CIST 1510, CIST 1530).
• Excellent customer service and communication skills required and should be able to troubleshoot operating system, hardware, software, Microsoft Office 2013/2016 applications, cd/DVD burning, and printer issues.
• Ability to be flexible in working conditions, schedules, and be able to lift 15 to 30 lbs. Open to training and skills development.
• Attention to detail, ability to multitask, stay on top of deadlines, fast learner, training skills, reporting/documenting capabilities, and excellent people skills.
• Experience/ certification or pursuing certification in Web design/Development, Game Design/Development, Microsoft Office 2013/2016, Web, Browsers, and any other computer certification is a plus.
• Preference will be given to applicants who are current students at Gwinnett Technical College in the Computer Science Division.

Job Description Summary

Under general supervision, assists the student computer user at Gwinnett Technical College.

Duties/Responsibilities

• Accepts direction and feedback from supervisor and follows through appropriately (20%).
• Performs basic administrative/clerical tasks to support the daily operation of the computer lab (20%).
• Provides oral and written reports as required and establishes and maintains records/files relating to the program's mission (daily sign in logs, if necessary). (15%).
• Carefully listens to student(s) and offers encouragement and support; maintains a positive, warm attitude that encourages the student(s) to learn (20%).
• Displays a high level of effort and commitment to performing work; operates effectively within the organizational structure; demonstrates trustworthiness and demonstrates eagerness to learn and assume responsibility; seeks out and accepts increased responsibility; displays a can do approach to work; shows persistence and seeks alternatives when obstacles arise; seeks alternative solutions; does things before being asked or forced to by events (10%).
• Operates computers, copiers, and other office equipment; performs routine user preventive maintenance on office equipment; initiates, composes and accurately types correspondence and administrative documents according to established guideline (5%).
• Works within the system in a resourceful manner to accomplish reasonable work goals; shows flexibility in response to process change and adapts to and accommodates new methods and procedures (5%).
• Works when scheduled; begins and ends work as expected; calls in according to policy when arriving late for work or when absent; observes provisions of Fair Labor Standards Act; observes policies on break and lunch periods; uses work time appropriately (5%).

Physical Demands

Frequency (N)Never, (O)Occasionally or (C)Constantly Requires operation, access, or control of financial resources. N Requires having a P-Card. N Driving is a responsibility of this position. O This position will have direct interaction or care of children under the age of 18 or direct patient care. This position will have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications). N This position is a stationary position, often standing or sitting for prolonged periods with or without reasonable accommodation. C This position requires the ability to move about to accomplish tasks or moving from one worksite to another with or without reasonable accommodation. C This position requires the ability to adjust or move objects up to 15 pounds in all directions with or without reasonable accommodation. C This position requires the ability to repeat motions that may include the wrists, hands and/or fingers with or without reasonable accommodation. C This position requires the ability to operate machinery and/or power tools with or without reasonable accommodation. N Operating motor vehicles or heavy equipment with or without reasonable accommodation. N Noisy environments. O Medium work that includes moving objects up to 50 pounds with or without reasonable accommodation. N Light work that includes moving objects up to 30 pounds with or without reasonable accommodation. O Heavy work that includes moving objects up to 100 pounds or more with or without reasonable accommodation. N Work in outdoor elements such as precipitation and wind. N Assessing the accuracy, neatness and thoroughness of the work assigned. C

Equal Employment Opportunity Statement

Equal opportunity and decisions based on merit are fundamental values of the Technical College System of Georgia (TCSG). The TCSG State Board prohibits discrimination on the basis of an individual’s age, color, disability, genetic information, national origin, race, religion, sex, or veteran status (“protected status”). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any TCSG program or activity because of the individual’s protected status; nor shall any individual be given preferential treatment because of the individual’s protected status, except the preferential treatment may be given on the basis of veteran status when appropriate under federal or state law. Gwinnett Technical College is an equal opportunity employer. All employment processes and decisions, including but not limited to hiring, promotion, and tenure shall be free of ideological tests, affirmations, and oaths, including diversity statements. The basis and determining factor for such decisions should be that the individual possesses the requisite knowledge, skills, and abilities associated with the role, and is believed to have the ability to successfully perform the essential functions, responsibilities, and duties associated with the position for which the person is being considered. At the core of any such decision is ensuring the institution’s ability to achieve its mission and strategic priorities in support of student success.

The following person has been designated to manage inquiries regarding the non-discrimination policies: Lisa Richardson, Title IX, and Section 504 Coordinator, 5150 Sugarloaf Parkway, Building 100/A, Room 515, Lawrenceville, GA 30043, 678-226-6691, [e-mail].

Minimum Qualifications

Equal Employment Opportunity Employer The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

About the State of Georgia

Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.