Education Technology Systems Specialist

Loudoun County Public Schools; Goose Creek Village (VA); On-site; USD 40,000 - 52,000; Full time

Job summary

Loudoun County Public Schools is seeking a Digital Experience Specialist to maintain a complex technology environment so students, teachers, and staff can focus on learning. This role supports a deeper technical understanding of the digital learning environment and serves as a resource across multiple schools and administrative sites.

You will deploy, troubleshoot, and maintain technology equipment, manage user accounts, and contribute to knowledge articles.

Qualifications

• Associates degree or two years of IT experience.
• MCP or MCSA, ITILv4, HDI, A+, N+ certifications preferred.

Responsibilities

• Consults with staff to maintain all technology elements within the assigned location.
• Collaborates with school or departmental staff for technology purchases and the effective allocation of technology resources.
• Communicates with staff regarding system changes, ongoing issues, and upcoming projects.
• Serves as assigned owner of all incidents reported by staff and students and ensures resolution in a timely and effective manner.
• Deploys, installs, troubleshoots, repairs, and maintains all technology equipment and peripherals within the assigned location.
• Maintains accurate inventory of technology equipment assigned to buildings, students, and staff.
• Performs system administration work to include user account management and installation of district approved software.
• Implements emerging technologies, monitors progress, and reports findings to departmental leadership.
• Develops and maintains knowledge articles and related technical documentation for students and staff.

Skills

Initiative

Communication

Education

Associates degree or two years of IT experience

Job description

Loudoun County Public Schools is seeking a Digital Experience Specialist to maintain a complex technology environment so students, teachers, and staff can focus on learning. This role supports a deeper technical understanding of the digital learning environment and serves as a resource across multiple schools and administrative sites.

You will deploy, troubleshoot, and maintain technology equipment, manage user accounts, and contribute to knowledge articles.