Education Technology Support Specialist (Tier 1)

Sylvania; Westbrook (CT); On-site; USD 45,000 - 55,000; Full time

Job summary

Sylvania in Westbrook, Connecticut is seeking a Technology Specialist to provide tier 1 support to end users in the school district. This position involves troubleshooting computers, printers, and other technology equipment.

The ideal candidate will have a degree in a related field or equivalent experience in technology support. The role requires maintaining equipment inventory and assisting staff with technology management.

This job is available immediately and will remain open until filled.

Qualifications

• Bachelor’s or associate degree in related field or equivalent work experience.
• Experience working in a school system preferred.
• Ability to troubleshoot printers, computers, and system software.

Responsibilities

• Assist with troubleshooting all hardware and software problems.
• Perform installs and support for all computer hardware and software.
• Maintain equipment inventory.

Skills

Technology support experience

Troubleshooting skills

Knowledge of network systems

Ability to manage directory services

Education

Bachelor’s or associate degree in related field

Tools

ChromeOS

Windows

Macintosh

Job description

Sylvania in Westbrook, Connecticut is seeking a Technology Specialist to provide tier 1 support to end users in the school district. This position involves troubleshooting computers, printers, and other technology equipment.

The ideal candidate will have a degree in a related field or equivalent experience in technology support. The role requires maintaining equipment inventory and assisting staff with technology management.

This job is available immediately and will remain open until filled.