Technology Specialist

Sylvania; Westbrook (CT); On-site; USD 45,000 - 55,000; Full time

Job summary

Sylvania in Westbrook, Connecticut is seeking a Technology Specialist to provide tier 1 support to end users in the school district. This position involves troubleshooting computers, printers, and other technology equipment.

The ideal candidate will have a degree in a related field or equivalent experience in technology support. The role requires maintaining equipment inventory and assisting staff with technology management.

This job is available immediately and will remain open until filled.

Qualifications

• Bachelor’s or associate degree in related field or equivalent work experience.
• Experience working in a school system preferred.
• Ability to troubleshoot printers, computers, and system software.

Responsibilities

• Assist with troubleshooting all hardware and software problems.
• Perform installs and support for all computer hardware and software.
• Maintain equipment inventory.

Skills

Technology support experience

Troubleshooting skills

Knowledge of network systems

Ability to manage directory services

Education

Bachelor’s or associate degree in related field

Tools

ChromeOS

Windows

Macintosh

Job description

Technology Specialist

Salary Range w/ Benefits: $45,000-$55,000

Anticipated Start Date: as soon as possible (open until filled)

12 month position (1 available)

Summary

The technology specialist will be responsible for providing tier 1 support to end users in the school district. A successful candidate will assist with troubleshooting computers and peripherals such as printers, interactive displays, and audio visual equipment. This position reports to the Director of Technology. This individual will be working with teachers and students utilizing the district technology to support learning in the classrooms on a daily basis.

Qualifications

• Bachelor’s or associate degree in related field (technology) or equivalent work experience in technology support industry to successfully fulfill job responsibilities as described below.
• Experience working in a school system preferred or equivalent work experience.
• Experience with enterprise network and wireless systems
• Knowledge of directory services and account management systems
• Ability to troubleshoot printers, computers, and system software

Responsibilities

• Assists with troubleshooting all hardware, software based problems, including network issues.
• Performs installs, maintenance, troubleshooting and support of all computer hardware and software
• Installs, maintains and supports peripheral equipment, including but not limited to printers, scanners, webcams, interactive displays, and LCD projectors.
• Installs, maintains, and supports ChromeOS, Windows, and Macintosh desktop operating software.
• Assists with management of network hardware and operating system software.
• Maintains equipment inventory.
• Assists staff with management of consumable supplies for technology equipment.
• Maintains professionalism in high-stress situations.
• Training and capacity building for staff to independently solve general technology issues.

EEO Statement

The Westbrook Board of Education does not discriminate in any employment practice, education program, or educational activity on the basis of race, color, religious creed, sex, age, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability (including, but not limited to, intellectual disability, past or present history of mental disorder, physical disability or leaning disability) genetic information, or any other basis prohibited by Connecticut state and/or federal non discrimination laws. The Connecticut State Department of Education does not unlawfully discriminate in employment and licensing against qualified persons with a prior criminal conviction.

Application Deadline

Until filled