Education Tech Business Analyst & Insights

Pearson; Oklahoma City (OK); Sur place; USD 60 000 - 75 000; Plein temps

Avantages offerts par ce poste

Annual incentive program

Benefits information

Résumé du poste

Pearson is seeking an analytical Business Analyst to support data-driven decisions and process improvements across Product Management, School Operations, Technology, and Engineering. You will translate business needs into actionable requirements and facilitate stakeholder alignment to drive scalable solutions.

Responsibilities include discovery, requirements documentation, governance support, and KPI tracking.

Qualifications

• Bachelor's degree in Business, Information Systems, Analytics, Education, Technology, or related field is required.
• 2–4 years of experience in Business Analysis, Operations Analysis, Process Improvement, Product Support or related role.
• Demonstrated experience gathering and documenting business and functional requirements.
• Strong analytical and problem-solving skills.
• Experience collaborating with cross-functional stakeholders and enterprise applications (e.g., Salesforce).

Responsabilités

• Participate in discovery efforts to understand problems, user needs, and opportunities.
• Conduct stakeholder interviews, process reviews, and requirements gathering sessions.
• Analyze business processes and identify opportunities for optimization, automation, and efficiency.
• Document current-state and future-state processes using structured analysis techniques.
• Develop and maintain business requirements, process flows, user stories, use cases, and acceptance criteria.
• Translate business needs into clear documentation for product, engineering, and operations.
• Support governance reviews with Compliance, Product, Operations, and Data teams.
• Track decisions, risks, and follow-up actions related to governance items.
• Create reports, dashboards, and presentations communicating findings.
• Collaborate with Product Management, Engineering, Operations, Data & Analytics, and leadership teams.

Connaissances

Strong analytical skills

Problem-solving abilities

Stakeholder collaboration

Cross-functional collaboration

Salesforce experience

Communication skills

Formation

Bachelor's degree in Business, Information Systems, Analytics, Education, Technology, or related field

Outils

Salesforce

Jira

Confluence

Microsoft Power Platform

Description du poste

Pearson is seeking an analytical Business Analyst to support data-driven decisions and process improvements across Product Management, School Operations, Technology, and Engineering. You will translate business needs into actionable requirements and facilitate stakeholder alignment to drive scalable solutions.

Responsibilities include discovery, requirements documentation, governance support, and KPI tracking.