EdTech Business Analyst - Data, Process & Strategy

Pearson; United States; On-site; USD 60,000 - 75,000; Full time

Job summary

Pearson is seeking an analytical and detail-oriented Business Analyst to support data-driven decisions across product, operations, and school services. This role partners with Product Management, School Operations, Technology, and Engineering to translate complex problems into actionable requirements.

The ideal candidate has 2-4 years of BA experience, strong analytical skills, and experience documenting requirements, user stories, and acceptance criteria.

Qualifications

• Bachelor's degree in Business, Information Systems, Analytics, Education, Technology or related field.
• 2-4 years of experience in Business Analysis, Operations Analysis, Process Improvement, Product Support or related role.
• Demonstrated experience gathering and documenting business and functional requirements.
• Strong analytical and problem-solving skills.
• Experience collaborating with cross-functional stakeholders.
• Experience using Salesforce or similar enterprise applications.
• Excellent written, verbal, and presentation communication skills.

Responsibilities

• Participate in discovery efforts to understand business problems and opportunities.
• Develop and maintain requirements, process flows, user stories, use cases, and acceptance criteria.
• Translate business needs into clear documentation for product, engineering, and operations teams.
• Support stakeholder alignment by facilitating discussions and documenting decisions.
• Collaborate with Compliance, Product, Operations, and Data teams on governance and data governance items.
• Create reports, dashboards, and presentations communicating findings.

Skills

Analytical skills

Problem solving

Cross-functional collaboration

Communication skills

Salesforce experience

Education

Bachelor's degree in Business, Information Systems, Analytics, Education, Technology

Tools

Salesforce

Jira

Confluence

Microsoft Power Platform

Power BI

Job description

Pearson is seeking an analytical and detail-oriented Business Analyst to support data-driven decisions across product, operations, and school services. This role partners with Product Management, School Operations, Technology, and Engineering to translate complex problems into actionable requirements.

The ideal candidate has 2-4 years of BA experience, strong analytical skills, and experience documenting requirements, user stories, and acceptance criteria.