EdTech Business Analyst — Data, Processes & Impact

Pearson; Saint Paul (MN); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Annual incentive program

Job summary

Pearson is seeking a Business Analyst to partner with Product Management, School Operations, Technology, and Engineering to drive data-informed decisions. You will support discovery, requirements, governance, and analytics to improve processes and user experiences across our virtual schools platform.

The role emphasizes collaboration, attention to detail, and translating business needs into actionable requirements aligned with organizational goals.

Qualifications

• Bachelor's degree in a relevant field.
• 2-4 years of experience in Business Analysis or related roles.
• Experience gathering and documenting business and functional requirements.
• Strong analytical and problem-solving skills.
• Experience collaborating with cross-functional stakeholders.
• Experience using Salesforce or similar enterprise applications.
• Excellent written, verbal, and presentation communication skills.

Responsibilities

• Participate in discovery efforts to understand business problems, user needs, and opportunities.
• Conduct stakeholder interviews, process reviews, and requirements gathering sessions.
• Analyze business processes and identify opportunities for optimization and automation.
• Document current-state and future-state processes using structured analysis techniques.
• Develop and maintain business requirements, process flows, user stories, use cases, and acceptance criteria.
• Translate needs into actionable documentation for product, engineering, and operations teams.
• Support governance reviews and manage decisions, risks, and follow-up actions.
• Analyze data to identify trends, risks, opportunities, and root causes.
• Create reports, dashboards, and presentations to communicate findings.
• Collaborate with Product Management, Engineering, Operations, and Leadership teams.

Skills

Data analysis

Requirements gathering

Process improvement

Documentation

Presentation skills

Cross-functional collaboration

Analytical thinking

Education

Bachelor's degree in Business, Information Systems, Analytics, Education, Technology, or related field

Tools

Salesforce

Jira

Confluence

Microsoft Power Platform

Job description

Pearson is seeking a Business Analyst to partner with Product Management, School Operations, Technology, and Engineering to drive data-informed decisions. You will support discovery, requirements, governance, and analytics to improve processes and user experiences across our virtual schools platform.

The role emphasizes collaboration, attention to detail, and translating business needs into actionable requirements aligned with organizational goals.