Education Solutions Scoping Specialist

IRIS; United States; Remote; USD 95,000 - 125,000; Full time

Job summary

IRIS Education seeks a Solutions Consultant to translate customer requirements into concrete, actionable scope and deliverables. You’ll represent the Professional Services team during the sales process, shaping how the project will be scoped and implemented with clarity for both customer and delivery teams.

You’ll gather requirements, challenge assumptions, and draft Statements of Work that set expectations and risk boundaries.

Qualifications

• Experience gathering and challenging business requirements, then translating them into clear scope and deliverables.
• Experience writing Statements of Work, proposals, scoping documents or comparable contractual documentation.
• Clear, precise writing and a careful eye for assumptions, dependencies and exclusions.
• Commercial awareness of how scope, effort and risk affect cost, timescales and deliverability.
• Experience within, or alongside, software sales and implementation or consulting delivery teams.
• Confidence working with customers and senior stakeholders, including when expectations need to be reset.

Responsibilities

• Collaborate with Sales and Pre-Sales to scope new software implementations.
• Ask the questions that matter: challenge unclear requirements and identify gaps, risks and dependencies.
• Explore customers’ objectives, operations, data and constraints through focused discovery conversations.
• Create clear Statements of Work covering deliverables, milestones, assumptions, responsibilities and exclusions.
• Balance ambition with practicality, clarifying effort, sequencing and risk before scope is finalised.
• Provide well-structured handovers to delivery teams so they can start delivery without repeating discovery.
• Develop knowledge across our education software portfolio and help build reusable scoping templates and guidance.

Skills

Requirements gathering

SOW writing

Stakeholder engagement

Clear written communication

Commercial awareness

Pre-sales exposure

Job description

IRIS Education seeks a Solutions Consultant to translate customer requirements into concrete, actionable scope and deliverables. You’ll represent the Professional Services team during the sales process, shaping how the project will be scoped and implemented with clarity for both customer and delivery teams.

You’ll gather requirements, challenge assumptions, and draft Statements of Work that set expectations and risk boundaries.