Education SMB Account Manager – Growth & Partnerships

Tech Sales Jobs; Boston (MA); Presencial; USD 50.000 - 60.000; Jornada completa

Descripción de la vacante

Flywire is seeking a motivated SMB Account Manager to drive delivery and execution of our solutions for partner institutions. You will use data-driven strategies to understand client profiles and goals, expanding Flywire adoption on campus while ensuring timely issue resolution.

You will collaborate with Sales to uncover new revenue opportunities and support onboarding, deployments, and renewals, contributing to client success and retention across a growing education ecosystem.

Formación

• Bachelor’s Degree in Business, Communications, or Marketing.
• 2+ years of experience managing client relationships, success and/or support.
• CEFR minimum level of C1 in English.
• Excellent written and verbal communication skills.
• Emotional intelligence and change management skills.
• Be an engaging, personable & confident presenter.
• Strong attention to detail, time management and organisational skills.
• Excellent interpersonal, analytical and planning skills.
• Problem solving and project management skills.
• Be accountable, proactive & persistent. Always.
• Experience in sales/account management in Higher Education Industry is preferred.
• Salesforce experience is a plus.

Responsabilidades

• Protect and grow existing accounts by executing a scalable account management strategy.
• Utilise data to identify new revenue opportunities through existing products.
• Collaborate with Sales to close new product opportunities which further unlock an account’s potential.
• Support the execution of new client onboardings & new product deployments.
• Work collaboratively with Client Operations to resolve operational challenges.
• Represent Flywire in webinars and in-person events as needed.
• Be an active contributor to the development of the team, providing ‘on the ground’ insight.
• Supporting the onboarding of new team members.
• Contract renewals.

Conocimientos

Communication skills

English CEFR C1

Time management

Problem solving

Project management

Presentation skills

Attention to detail

Interpersonal skills

Educación

Bachelor’s Degree in Business, Communications, or Marketing

Herramientas

Salesforce

Descripción del empleo

Flywire is seeking a motivated SMB Account Manager to drive delivery and execution of our solutions for partner institutions. You will use data-driven strategies to understand client profiles and goals, expanding Flywire adoption on campus while ensuring timely issue resolution.

You will collaborate with Sales to uncover new revenue opportunities and support onboarding, deployments, and renewals, contributing to client success and retention across a growing education ecosystem.