Hybrid SMB Account Manager - Data-Driven Growth in Payments

SmartRecruiters, Inc.; Boston (MA); Hybrid; USD 50,000 - 60,000; Full time

Job summary

Flywire is seeking a motivated SMB Account Manager to deliver and execute our solutions for small-to-medium partner institutions. You will use data to profile clients, design scalable campaigns, and ensure timely issue resolution while communicating with stakeholders.

As you collaborate with Sales, you’ll uncover additional Flywire products to unlock account potential. This role emphasizes client success, collaboration, and proactive onboarding of new teams.

Qualifications

• Bachelor’s degree in Business, Communications, or Marketing.
• 2+ years of experience managing client relationships, success and/or support.
• CEFR level C1 in English with excellent communication skills.

Responsibilities

• Protect and grow existing accounts with scalable management strategies.
• Utilise data to identify new revenue opportunities within existing products.
• Collaborate with Sales to close new product opportunities.

Skills

Client relationships

English proficiency

Communication skills

Time management

Organisational skills

Problem solving

Sales/account management

Education

Bachelor’s Degree in Business, Communications, or Marketing

Tools

Salesforce

Job description

Flywire is seeking a motivated SMB Account Manager to deliver and execute our solutions for small-to-medium partner institutions. You will use data to profile clients, design scalable campaigns, and ensure timely issue resolution while communicating with stakeholders.

As you collaborate with Sales, you’ll uncover additional Flywire products to unlock account potential. This role emphasizes client success, collaboration, and proactive onboarding of new teams.