Education Programs Scheduling Coordinator

RiseMe; Daytona Beach (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

RiseMe seeks a Customer Service Coordinator to organize APCO Institute education and training programs. You will coordinate course offerings, schedule instructors, process registrations and respond to inquiries, ensuring accurate records and smooth operations.

The role emphasizes organization, communication, and attention to detail, with a mix of routine tasks and new challenges in a collaborative environment.

Qualifications

• Minimum qualifications: High school diploma or equivalent.
• Preferred two years’ clerical, administrative, or customer service experience.

Responsibilities

• Coordinate APCO Institute course offerings.
• Schedule and contract adjunct training instructors based on offering and instructor availability.
• Process registrations and forward payment and billing requests to accounting.
• Update and maintain records of online training course activities.
• Respond to customer inquiries by telephone, fax, mail and email.

Skills

Organizational skills

Time management

Communication

Customer service

Team collaboration

Initiative

Adaptability

Education

High school diploma or equivalent

Job description

RiseMe seeks a Customer Service Coordinator to organize APCO Institute education and training programs. You will coordinate course offerings, schedule instructors, process registrations and respond to inquiries, ensuring accurate records and smooth operations.

The role emphasizes organization, communication, and attention to detail, with a mix of routine tasks and new challenges in a collaborative environment.