Education Programs Manager, Medical Education

Washington University in St. Louis; St. Louis (MO); On-site; USD 58,000 - 100,000; Full time

Benefits offered by this job

Vacation

Health insurance

Metro U-Pass

Retirement plan

Job summary

Washington University in St. Louis seeks an experienced program administrator to oversee resident/fellowship education objectives and supervise staff. You will coordinate GMEC/ACGME relationships, manage data on trainee activities, and support program accreditation efforts.

The role requires a Bachelor’s degree (or equivalent) plus relevant experience, with a focus on education projects, compliance and process improvement in a university medical setting.

Qualifications

• Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
• No specific certification/ professional license is required for this position.
• Relevant Experience (5 Years)

Responsibilities

• Supervises two or more office staff including monitoring time, performance appraisals, organizing office operations, monitoring the workflow of the office and coaching, counseling and disciplining employees.
• Monitors spending and develops trends to assure the office remains within budgetary constraints.
• Assembles educational research and project plans and teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately.
• Provides oversight for the relationship with the GMEC, ACGME and Program Coordinator, as well as, BJH and School of Medicine interactions related to reports and trainee location tracking and compliance.
• Liaison for accreditation information within the Department including troubleshooting as necessary.
• Analysis of resident and fellow quarterly duty hour violation data and ACGME data.
• Review and approval of educational programs and policy changes with the Program Director.
• Project support for education-related committees and Tasks Forces within the Department.
• Manages process improvement and quality assurance initiatives related to programs oversight, as well as works toward ensuring efficiency within programs.
• Manages various software related to the programs and ensures unification of all system data warehousing (past, present and future).
• Leads and reports on all training initiatives; ensures faculty, residents/trainees and administrative staff are fully competent in the use of any relevant software (e.g., scheduling, procedure logging, evaluations, monitoring conference attendance, duty hours, program milestone tracking, as well as general personnel/demographic tracking).
• Oversees the systematic tools used to compile data on resident performance and rotations.
• Responsible for annual import/export of demographic information for new and archived users.
• Design/build/manage anonymous surveys for accreditation compliance.
• Oversight of Education Office Patient Safety and Quality Improvement Project List.
• Assists and supervises maintenance of websites as well as monitoring social media presence of the relevant training programs and any future social media expansion.
• Backup support for residency/fellowship coordinators for oversight of program compliance.
• Other duties as assigned.

Skills

Communication

Customer Service

Decision Making

Fast-Paced Environments

Independent Judgment

Multitasking

Organizational Savvy

Personal Initiative

Prioritization

Statistical Analysis

SAS

Supervisory Management

Education

Bachelor's degree

Master's degree

Job description

Washington University in St. Louis seeks an experienced program administrator to oversee resident/fellowship education objectives and supervise staff. You will coordinate GMEC/ACGME relationships, manage data on trainee activities, and support program accreditation efforts.

The role requires a Bachelor’s degree (or equivalent) plus relevant experience, with a focus on education projects, compliance and process improvement in a university medical setting.