GME Program Manager II

Creighton University; Phoenix (AZ); On-site; USD 70,000 - 90,000; Full time

Job summary

Creighton University in Phoenix, AZ is seeking a Graduate Medical Education Program Manager to join the program leadership team. The role supports accreditation, recruitment, onboarding, scheduling, evaluations, communications, and trainee administration within an ACGME-accredited residency or fellowship program.

The ideal candidate is highly organized, proactive, and capable of managing multiple priorities with confidentiality.

Qualifications

• 1+ year of administrative experience in healthcare or higher education.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities independently and maintain strict confidentiality.
• Proficiency with Microsoft Office; familiarity with residency management systems is a plus.
• Knowledge of graduate medical education and accreditation processes preferred.

Responsibilities

• Manage day-to-day operations of fellowship programs and support Program Directors.
• Ensure compliance with ACGME, institutional, and regulatory requirements.
• Coordinate trainee recruitment, onboarding, evaluations, scheduling, and graduation activities.
• Maintain program databases, records, websites, and communications.
• Oversee ERAS, NRMP Match processes, credentialing, licensing, contracts, and visa documents.
• Organize conferences, meetings, and educational events.
• Monitor budgets, process purchases and payments, and assist with financial planning.
• Support accreditation reviews and program quality improvement initiatives.
• Serve as liaison among trainees, faculty, hospital departments, and external partners.

Skills

Time management

Organizational skills

Communication skills

Problem-solving

Confidentiality

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Residency management software

Job description

The Graduate Medical Education (GME) Program Manager is an integral member of the program leadership team, supporting the operations and success of an ACGME-accredited residency or fellowship program. Working closely with the Program Director, faculty, residents/fellows, and GME Office, this role supports accreditation, recruitment, onboarding, scheduling, educational activities, evaluations, program communications, financial management, and trainee administration.

This position is based in Phoenix, Arizona and may require travel between Valleywise Health Medical Center, associated clinical locations, and St. Joseph's Hospital and Medical Center based on program needs.

The ideal candidate is highly organized, detail-oriented, proactive, and able to independently manage multiple priorities and deadlines. Strong communication, collaboration, problem-solving, and follow-through are essential.

Key Responsibilities

• Manage day-to-day operations of fellowship training programs and support Program Directors.
• Ensure compliance with ACGME, institutional, and regulatory requirements.
• Coordinate trainee recruitment, onboarding, orientation, evaluations, scheduling, and graduation activities.
• Maintain program databases, records, websites, and communications.
• Oversee ERAS, NRMP Match processes, credentialing, licensing, contracts, and visa-related documentation.
• Organize conferences, meetings, educational events, and recruitment activities.
• Monitor budgets, process purchases and payments, and assist with annual financial planning.
• Support accreditation reviews, site visits, and program quality improvement initiatives.
• Serve as a key liaison among trainees, faculty, hospital departments, and external partners.

Qualifications

• 1+ years of administrative experience in healthcare, medical education, or higher education.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities independently and maintain strict confidentiality.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with residency management systems is a plus.
• Knowledge of graduate medical education and accreditation processes preferred.