Education Programs Lead — Hybrid Role

National Rural Electric Cooperative Association; Arlington (VA); Híbrido; USD 97 000 - 119 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work schedule

Resumo da oferta

NRECA, located in Arlington, VA, seeks an experienced Education Programs Manager to plan, coordinate, and deliver a diverse portfolio of in-person and virtual education initiatives. This role partners with member co-ops, statewide associations, instructors, and internal teams to ensure high-quality learner experiences.

The position emphasizes program and budget management, data analysis, and effective communication.

Qualificações

• Bachelor's degree in education, communications, business, accounting, a utility-related field or a related discipline.
• Five or more years of experience in education program management, training administration, member services, customer relationship management, event management or a related field.
• Demonstrated ability to manage multiple programs, priorities and deadlines while maintaining strong attention to detail.
• Strong relationship-building and customer service skills, with experience working effectively with members, customers, instructors or other stakeholders.
• Strong analytical and problem-solving skills, including the ability to translate participation, enrollment, completion and credential data into practical insights and recommendations.
• Excellent verbal and written communication skills, with the ability to communicate clearly with diverse audiences.
• Ability to report to the office when required.

Responsabilidades

• Plans, coordinates, and delivers in-person and online education programs, courses and custom training engagements.
• Serves as the primary contact for member cooperatives, statewide associations, instructors, and internal partners by responding to inquiries and coordinating requests.
• Analyzes participation, enrollment, completion and credential data to communicate progress and recommend continued learning opportunities.
• Coordinates program logistics, including registration, scheduling, instructor communications, materials, and on-site and virtual support.
• Tracks program budgets, expenses and financial results; coordinates invoices and reimbursements.
• Coordinates instructor scheduling, communications, content reviews, and material updates to support objectives and branding.
• Collaborates with meetings team to resolve program issues and ensure a consistent attendee experience.
• Represents NRECA at education programs and conferences, with travel as needed.

Conhecimentos

Program management

Customer service

Communication skills

Attention to detail

Data analysis

Formação académica

Bachelor's degree (education, communications, business, accounting, or related)

Ferramentas

Learning management systems

Event registration platforms

Reporting tools

Descrição da oferta de emprego

NRECA, located in Arlington, VA, seeks an experienced Education Programs Manager to plan, coordinate, and deliver a diverse portfolio of in-person and virtual education initiatives. This role partners with member co-ops, statewide associations, instructors, and internal teams to ensure high-quality learner experiences.

The position emphasizes program and budget management, data analysis, and effective communication.