Systems Analyst - Instructional Solutions

Gwinnett County Public Schools; United States; On-site; USD 55,413 - 82,496; Full time

Job summary

A public school system in the US is seeking a Systems Analyst to analyze business needs and implement software solutions. Responsibilities include developing and managing software, providing technical support, and ensuring effective communication among staff. Candidates should possess at least an Associate's degree and have experience in application software environments. The role offers an annual salary range of $55,413 to $82,496 and requires strong analytical and project management skills.

Qualifications

• Two years experience in an application software environment required.
• Experience with Software Development Life Cycle preferred.
• Experience in Server Administration or desktop support preferred.

Responsibilities

• Analyze business needs by designing and implementing application software.
• Create new software modules to meet district needs.
• Manage data and develop reports using SQL Server.

Skills

Ability to understand technical needs

Ability to analyze and develop software solutions

Effective communication skills

Project management skills

Education

Associate's degree in related field

Bachelor's degree in related field

Tools

SQL Server

Cognos

SQL scripts

Job description

Systems Analyst - Instructional Solutions JobID: 47143

• Position Type: Professional/Technical/ Systems Analyst
• Date Posted: 6/28/2016
• Location: Instructional Support Center
• Job Code: Systems Analyst - 020108
• Standard Hours: 40
• Department: Instructional Solutions - 282664
• Employment Class: NA
• Minimum Salary: $55,413.00/Annually
• Maximum Salary: $82,496.00/Annually

Job Qualifications

• Licenses/Certifications: None required.
• Education: Associate's degree in related field required. Bachelor's degree in related field preferred.
• Skills: Ability to understand the technical needs of teaching and learning and the business support functions; ability to analyze, design, develop, and implement mission critical software solutions; ability to translate logic to solve application and operating system problems; ability to communicate effectively with business and technical staff and to work well with others; and ability to manage assigned projects.
• Work Experience: Two years experience in an application software environment analyzing, designing, developing, and supporting application software required. Experience with Software Development Life Cycle preferred. Server Administration, desktop support, and/or Student Information System experience preferred.

Primary Responsibility

Responsible for analyzing business needs by designing, developing, testing, and implementing application software systems and operating platform solutions as well as providing application training to system users.

Essential Job Duties

1. Design and work with the software vendor or internal developers to create new software modules to meet the changing needs of the district.
   • Meet with users to understand business processes and document requirements.
   • Work with vendors or internal developers to ensure they understand the requirements.
   • Monitor development, test the resulting software, and manage the implementation process.
2. Manage data and develop school and business reports.
   • Utilize database management software such as the Structured Query Language (SQL) Server to manage the district datastore.
   • Utilize reporting tools such as Cognos, SQL Server Reporting Services, or SQL scripts to create school and management reports.
3. Design and maintain the nightly process to upload and consolidate data from every school and combine it into a single datastore.
   • Research and resolve data upload failures when school data loads to the central office fail.
   • Design and implement processes to minimize failures.
4. Serve as the primary contact with the software vendor to resolve product issues.
5. Coordinate the installation and testing process for vendor updates and upgrades.
   • Receive vendor updates and version upgrades.
   • Install in a test environment and test the software.
   • Guide the process to move the update to production and train users as necessary.
6. Provide level 3 technical support to research and resolve complex software issues.
7. Maintain technical expertise in all tiers of the application software systems, relational databases, data management systems, and reporting tools.
8. Ensure world‑class customer service is provided by the Instructional Solutions Department.
9. Direct the continuous improvement efforts for all departmental processes.
10. Perform other duties as assigned.

Physical Demands

While performing the duties of this job, the employee is frequently required to sit for extended periods of time. The employee is also required to talk, hear, stand, and walk. The employee may be required to use hands to finger, handle, feel, and/or reach. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. There may be possible prolonged exposure to cold and noise in a server machine room. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.