Education IT Support Pro — Keeping Classrooms Connected

Spokane R7 School District; Spokane (WA); On-site; USD 52,000 - 68,000; Full time

Job summary

Spokane R7 School District's IT Support Specialist will join the technology department, reporting to the Director of Technology, to help teachers and staff have reliable tools with minimal downtime.

You will maintain district hardware and software, provide network support for uptime, and assist with installation, onboarding, and documentation for educators.

The role requires a high school diploma or IT/CS degree and 2–3+ years in IT, with strong communication and problem-solving skills.

Qualifications

• 2 to 3+ years working in an IT environment.
• Experience supporting educational environments is a plus.
• Ability to translate technical concepts for non-technical staff.

Responsibilities

• Help desk support for requests via tickets and email.
• Hardware diagnostics and repair for district devices.
• Software support for district SaaS and local applications.
• Install and configure district hardware and software.
• Manage user accounts and onboarding/offboarding.
• Perform routine maintenance and updates.
• Create training docs for staff on hardware and software.

Skills

Communication

Time management

Patience

Problem solving

Education

High school diploma or IT/CS degree

Tools

Active Directory

Google Admin

Microsoft Entra

Windows Server

SIS (Student Information System)

Job description

Spokane R7 School District's IT Support Specialist will join the technology department, reporting to the Director of Technology, to help teachers and staff have reliable tools with minimal downtime.

You will maintain district hardware and software, provide network support for uptime, and assist with installation, onboarding, and documentation for educators.

The role requires a high school diploma or IT/CS degree and 2–3+ years in IT, with strong communication and problem-solving skills.