Education IT Field Technician — On-Site & Travel

Vinson

Cleveland (OH)

On-site

USD 31,000 - 48,000

Full time

11 days ago
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Benefits offered by this job

401(k) with company match
Health Insurance
Dental Insurance
Vision Insurance
PTO
10 Paid Holidays
Life Insurance
Mileage Reimbursement
Flexible Schedule

Job summary

Vinson Group LLC is seeking a Field Technician to be the on-site IT first responder for our school clients, traveling as needed to resolve hardware, software, and network issues. You will diagnose problems, perform repairs, install and configure devices, and document actions while communicating clearly with teachers and administrators.

A foundational IT background and strong customer service are essential. Join a collaborative team with growth opportunities and flexible scheduling as you help

Qualifications

  • 1 year of basic technical experience or education in IT.
  • Minimum of 1 year of customer service experience.
  • Associate degree in Computer Science, Information Technology, or equivalent experience (preferred).

Responsibilities

  • Provide technical support on software, web browsers, and other applications.
  • Troubleshoot hardware issues and replace broken parts in computers, projectors, printers, etc.
  • Install, configure, and upgrade computer hardware, peripherals, and software.
  • Set up new devices and install them in classrooms, offices, and labs.
  • Travel to and from client sites as needed, as assigned by the Team Lead/Manager.

Skills

Technical troubleshooting
Customer service
Communication
Time management

Education

Associate degree in Computer Science or IT

Tools

A+ Certification

Job description

Vinson Group LLC is seeking a Field Technician to be the on-site IT first responder for our school clients, traveling as needed to resolve hardware, software, and network issues. You will diagnose problems, perform repairs, install and configure devices, and document actions while communicating clearly with teachers and administrators.

A foundational IT background and strong customer service are essential. Join a collaborative team with growth opportunities and flexible scheduling as you help

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