Education Grants & Programs Specialist — LMS & Training

American Society of Addiction Medicine; Rockville (MD); Presencial; USD 60.000 - 85.000; Jornada completa

Descripción de la vacante

American Society of Addiction Medicine (ASAM) is seeking a Specialist, Education Grants & Programs to support a federally funded educational initiative. The role involves planning, tracking deliverables, coordinating live training, maintaining LMS content, handling registrations and certificates, and supporting marketing efforts to enhance learner experience.

The position requires a Bachelor’s degree and 1–2 years of project coordination with strong customer service skills.

Formación

• Bachelor’s degree required or equivalent.
• 1–2 years experience coordinating and/or managing projects.
• Demonstrated customer service experience.

Responsabilidades

• Monitor and respond to learner inquiries via email or phone, triaging to staff as needed.
• Track technical assistance requests and coordinate with clinical experts and staff.
• Collaborate with program, LMS Manager, and accreditation teams to support learners.

Conocimientos

Customer service

Project coordination

Communication

LMS

Educación

Bachelor’s degree

Herramientas

LMS

CRM

Zoom

Microsoft Office

Descripción del empleo

American Society of Addiction Medicine (ASAM) is seeking a Specialist, Education Grants & Programs to support a federally funded educational initiative. The role involves planning, tracking deliverables, coordinating live training, maintaining LMS content, handling registrations and certificates, and supporting marketing efforts to enhance learner experience.

The position requires a Bachelor’s degree and 1–2 years of project coordination with strong customer service skills.