Education & Events Program Specialist

ICSC; New York (NY); Hybrid; USD 52,000 - 66,000; Full time

Job summary

ICSC is seeking a Content & Education Coordinator in New York City for a hybrid role. You will vet speakers, manage session materials, coordinate event logistics, and support education programs for members.

The role requires strong organizational and communications skills and the ability to handle multiple projects in a fast-paced environment. Ideal candidates have 1–3 years in related fields, CRM experience (Dynamics), and proficiency with Microsoft Office 365.

Qualifications

• 1–3 years of project management, education, communications, or administrative experience.
• Strong organizational and project coordination skills with the ability to manage multiple assignments.
• Excellent written and verbal communication abilities.
• Detail-oriented with the ability to manage multiple deadlines.
• Experience working with CRM systems (e.g., Dynamics) preferred.
• Ability to work cross-functionally and support live event environments.
• Bachelor's degree in Marketing, Communications, Business, or a related field.
• Strong writing, editing, and proofreading skills with attention to detail.
• Working knowledge of Microsoft Office 365, including Outlook, Excel, PowerPoint, and Word.
• Positive, professional demeanor and a strong commitment to teamwork.
• Ability to build relationships and collaborate effectively with internal and external stakeholders.

Responsibilities

• Speaker Vetting & Management: Vet and manage speakers for ICSC events; maintain speaker profiles; manage agreements and deadlines.
• Event Logistics & Coordination: Schedule prep calls, manage calendar invites, coordinate program information; provide on-site updates.
• Education Program Support: Process registrants to the Online Retail Real Estate Institute; respond to inquiries; support education initiatives.

Skills

Project management

Education coordination

Communications

Organizational skills

CRM experience

Event coordination

Written communication

Verbal communication

Cross-functional collaboration

Education

Bachelor's degree in Marketing, Communications, or Business

Tools

Dynamics

Microsoft Office 365

Job description

ICSC is seeking a Content & Education Coordinator in New York City for a hybrid role. You will vet speakers, manage session materials, coordinate event logistics, and support education programs for members.

The role requires strong organizational and communications skills and the ability to handle multiple projects in a fast-paced environment. Ideal candidates have 1–3 years in related fields, CRM experience (Dynamics), and proficiency with Microsoft Office 365.