Education Coordinator

Sales Match; Columbia (SC); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Fully remote

Onboarding training

Regular check-ins

Career development

Benefits package

Job summary

Sales Match is seeking an Education Coordinator to organize online learning sessions, manage rosters, and communicate next steps to instructors and learners. This fully remote role is based in South Carolina and requires a 40-hour weekly commitment.

You will work with an education team lead, instructors, and program admins to ensure smooth scheduling, attendance tracking, and timely updates through Cornerstone and Google Calendar.

Qualifications

• Experience in education support or online learning administrative tasks.
• Ability to manage course rosters, attendance and completion statuses.
• Clear written and verbal communication with instructors and learners.

Responsibilities

• Review incoming education requests and identify next actions.
• Check course availability and session details before confirming arrangements.
• Maintain rosters and attendance in the LMS and compare with instructor updates.
• Organize online session calendars and verify invitations and links.
• Send learners session instructions and updates with instructor input when needed.
• Coordinate readiness checks with instructors and ensure resources are available.
• Monitor attendance and course completion, resolve discrepancies with instructors.
• Escalate access issues to technical support and document next steps.
• Prepare concise participation summaries for the education team.
• Maintain quality with accurate information and timely follow-up.

Skills

Excellent communication

Organization

Problem solving

Attention to detail

Team coordination

Remote work

Education

High school diploma or equivalent

Tools

Cornerstone

Google Calendar

Job description

Job Title: Education Coordinator

Monthly Pay: $3,721 - $5,558 USD per month

Summary:

This role sits within an education team guided by an education team lead and works closely with instructors, learners, and program administrators. The Education Coordinator organizes online learning sessions, maintains course participation information, and helps everyone understand the next steps in their learning activities. Clear arrangements and timely updates help instructors prepare and learners participate without avoidable confusion. This fully remote position offers work from home in South Carolina, United States, with all duties completed through online systems and desk-based communication. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

Job Responsibilities:

• Review incoming education requests through a shared email queue, identifying the course, learner question, requested session, and appropriate next action.
• Check course availability, participation requirements, instructor availability, and session details before confirming arrangements or routing questions for clarification.
• Maintain course rosters and participation updates in a learning management system such as Cornerstone, checking entries against instructor updates and approved course information.
• Organize online session calendars using a scheduling and calendar tool such as Google Calendar, checking invitations, meeting links, and instructor confirmations.
• Send learners clear session instructions, preparation reminders, and updates using approved information, and direct questions about course subject matter to instructors.
• Coordinate readiness checks with instructors, confirming that approved learning resources and session links are available before scheduled activities begin.
• Monitor attendance and course completion information, note discrepancies, and follow up with instructors or learners when required details are missing.
• Escalate unresolved access issues to technical support and scheduling conflicts or participation concerns to the education team lead, documenting ownership and next steps.
• Prepare concise participation summaries for the education team and close completed requests after confirming that outstanding questions have an assigned response.
• Maintain quality through accurate course information, timely turnaround, complete notes, and dependable follow-up, using feedback from the education team lead to improve coordination.

Qualifications:

• High school diploma or equivalent.
• About 1-2 years of experience in education support, online learning administration, or related coordination work preferred.
• Familiarity with course rosters, attendance tracking, completion statuses, and the administrative steps supporting online education programs.
• Comfort using learning systems and calendar tools to update course information, organize sessions, and locate participation details accurately.
• Clear written and verbal communication for answering practical learner questions and coordinating respectfully with instructors and program administrators.
• Ability to organize overlapping requests, verify details, and recognize when questions need instructor input or team lead guidance.
• A reliable computer, high-speed internet, and a quiet private workspace suitable for handling learner information and participating in online meetings.
• Availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.

Perks & Benefits:

• Fully remote, desk-based work supporting online education from South Carolina.
• Structured onboarding and training on a learning management system such as Cornerstone and a scheduling and calendar tool such as Google Calendar.
• Regular check-ins with the education team lead to review priorities, discuss questions, and receive practical feedback.
• Opportunities to strengthen education administration, learner communication, session coordination, and participation tracking skills through everyday work.
• Health coverage, paid leave, a 401(k), maternity leave, and bonus opportunities.