Edu Account Manager - Cloud Security & Success

iboss; Atlanta (GA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Optimistic and fun work environment

Exciting business development

Highly competitive salary

Job summary

A cloud security company in Atlanta seeks an Account Manager to build strategic relationships with customers. Applicants should have a Bachelor's degree in technology or business and sales experience, alongside strong communication and customer satisfaction skills. This role involves ensuring customer success, renewing contracts, and providing product advice. A supportive and fast-paced work environment offers competitive compensation, and all qualified candidates are encouraged to apply without discrimination.

Qualifications

• Outgoing personality and comfortable speaking to customers.
• Experience working with State, Local Government, and K-12 customers.
• Possess a strong work ethic and commitment to customer satisfaction.

Responsibilities

• Ensure customer satisfaction and renew contracts prior to expiration.
• Act as the customer’s go-to iboss subject matter expert.
• Advise customers about new products and feature enhancements.
• Document interactions comprehensively for auditing.

Skills

Customer satisfaction focus

Sales experience

Strong communication skills

Detail orientation

Team player mentality

Education

Bachelor's degree in technology or business

Job description

A cloud security company in Atlanta seeks an Account Manager to build strategic relationships with customers. Applicants should have a Bachelor's degree in technology or business and sales experience, alongside strong communication and customer satisfaction skills. This role involves ensuring customer success, renewing contracts, and providing product advice. A supportive and fast-paced work environment offers competitive compensation, and all qualified candidates are encouraged to apply without discrimination.