EdTech Business Analyst - Data-Driven Ops & Discovery

Pearson; Baton Rouge (LA); On-site; USD 60,000 - 75,000; Full time

Job summary

Pearson is seeking an analytical Business Analyst in Baton Rouge to support data-driven decisions and product improvements. You will collaborate with Product Management, School Operations, Technology, and Engineering to translate business needs into actionable requirements and scalable solutions.

The role emphasizes discovery, requirements documentation, data analysis, and governance support, with opportunities to leverage AI and analytics to improve outcomes for students and educators.

Qualifications

• Bachelor's degree in a related field.
• 2–4 years of experience in Business Analysis or related roles.
• Demonstrated experience gathering and documenting requirements.
• Strong analytical and problem-solving skills.
• Experience collaborating with cross-functional stakeholders.
• Experience using Salesforce or similar enterprise applications.
• Excellent written, verbal, and presentation communication skills.

Responsibilities

• Participate in discovery efforts to understand business problems and opportunities.
• Document current-state and future-state processes with structured analysis techniques.
• Develop and maintain business requirements, process flows, user stories, and acceptance criteria.
• Translate business needs into documentation for product, engineering, and operations teams.
• Support governance reviews and track decisions, risks, and actions.
• Analyze data to identify trends, risks, and opportunities and create actionable insights.
• Collaborate across Product Management, Engineering, Operations, Data & Analytics, and Leadership.

Skills

Analytical thinking

Stakeholder collaboration

Requirements gathering

Documentation

Salesforce experience

Communication

Education

Bachelor's degree

Tools

Salesforce

Jira

Confluence

Power Platform

Job description

Pearson is seeking an analytical Business Analyst in Baton Rouge to support data-driven decisions and product improvements. You will collaborate with Product Management, School Operations, Technology, and Engineering to translate business needs into actionable requirements and scalable solutions.

The role emphasizes discovery, requirements documentation, data analysis, and governance support, with opportunities to leverage AI and analytics to improve outcomes for students and educators.