EDI Operations Lead: Onboarding & Troubleshooting

TEKsystems; United States; Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

PTO

Sick days

401k

Health benefits

Hybrid work model

Job summary

TEKsystems is seeking a dedicated EDI Administrator in Cleveland, OH to manage daily EDI operations, onboard new partners, and advance our EDI capabilities. This full-time, hybrid role focuses on ensuring accurate, timely, and reliable exchange of business documents between systems and trading partners.

The position requires monitoring and troubleshooting of EDI transactions, issue resolution, and coordination with internal teams and vendors.

Qualifications

• The EDI Administrator is responsible for the daily administration, monitoring, support, and continuous improvement of National Safety Apparel’s electronic data interchange environment. This role ensures accurate, timely, and reliable exchange of business documents between internal systems and trading partners. The position owns EDI issue resolution, partner onboarding, transaction testing, documentation, and coordination with customers, vendors, service providers, and internal business teams.

Responsibilities

• Monitor inbound and outbound EDI transactions, queues, acknowledgments, alerts, and exceptions to support timely and accurate processing.
• Investigate and resolve failed, delayed, duplicate, or rejected transactions; perform root‑cause analysis and coordinate corrective action with internal teams, trading partners, and EDI vendors.
• Administer EDI trading partner profiles, communication settings, document configurations, schedules, business rules, and related master data within approved controls.
• Lead onboarding of new trading partners from requirements gathering through configuration, mapping coordination, connectivity, testing, certification, production deployment, and post‑go‑live support.
• Coordinate testing and validation of order, acknowledgment, shipment, invoice, inventory, warehouse, and other supported business‑document flows, including functional and regression testing.
• Review partner implementation guides and specifications; translate business requirements into mapping, integration, and configuration requirements for internal teams and vendors.
• Partner with Customer Service, Sales, Finance, Operations, Shipping, Receiving, Planning, and Information Technology to resolve transaction issues and improve end‑to‑end business processes.
• Maintain integrations among the EDI platform and ERP systems; coordinate mapping and interface changes using documented testing and change‑control practices.
• Maintain current documentation for part

Job description

TEKsystems is seeking a dedicated EDI Administrator in Cleveland, OH to manage daily EDI operations, onboard new partners, and advance our EDI capabilities. This full-time, hybrid role focuses on ensuring accurate, timely, and reliable exchange of business documents between systems and trading partners.

The position requires monitoring and troubleshooting of EDI transactions, issue resolution, and coordination with internal teams and vendors.