Medical EDI Account Consultant — Travel‑Ready Client Liaison

Quadax, Inc.; Birmingham (AL); On-site; USD 52,000 - 60,000; Full time

Job summary

Quadax, Inc. is seeking an Account Representative to serve as the face of the company, assisting hospitals and physician practices with the Xpeditor electronic claims processing software.

The role involves frequent travel by automobile and airplane to multiple cities in the region and requires strong communication with clients and Quadax staff. Responsibilities include client setup, training staff, analyzing billing reports, presenting additional products, and researching payer reasons for

Qualifications

• Bachelor’s degree preferred
• Detail oriented and good investigat ive and software troubleshooting skills
• Must be able to multitask
• Knowledge of medical billing practices or Electronic Data Interchange processes
• Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication
• Must be a jack of all trades and learn essential functions of many departments behind the Quadax product
• Sufficient public speaking skills
• Previous experience working remotely preferred
• Must be willing to travel by automobile/air approximately 30-50% of the time
• Ability to maintain confidentiality

Responsibilities

• Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor.
• Must be ready and able to train staff (current and new) on product features as well as everyday use.
• Read multiple reports and try to identify billing trends for clients.
• Present clients with additional products and features.
• Contact different insurance payers while researching reasons why medical claims did not pay or pass edits.
• Assist clients in writing custom data converts and test these upon implementation.
• Other duties as assigned.

Skills

Detail oriented

Investigative skills

Software troubleshooting

Multitask

Public speaking

Remote work experience

Travel willing

Education

Bachelor’s degree

Tools

Xpeditor

Job description

Quadax, Inc. is seeking an Account Representative to serve as the face of the company, assisting hospitals and physician practices with the Xpeditor electronic claims processing software.

The role involves frequent travel by automobile and airplane to multiple cities in the region and requires strong communication with clients and Quadax staff. Responsibilities include client setup, training staff, analyzing billing reports, presenting additional products, and researching payer reasons for