EDI Implementation & Support Specialist

Tom McLeod Software Corp; Birmingham (AL); On-site; USD 65,000 - 90,000; Full time

Job summary

Tom McLeod Software Corp in Birmingham, AL is seeking an EDI Coordinator II to ensure successful implementation, support, and optimization of EDI solutions for McLeod customers. You will configure transaction sets, support communication protocols, and resolve technical issues to deliver a seamless integration experience.

You will work with customers and internal teams through the project lifecycle, train users, review logs, and support new rollouts. Occasional travel to train onsite is required.

Qualifications

• Bachelor’s degree with 2+ years EDI/transport/software experience.
• 6+ years EDI/transport/software experience if no degree.
• Experience providing customers with technical (hardware/software) support.
• Experience reading EDI data and using FTP/SFTP clients.

Responsibilities

• Install, test, and train on EDI transaction sets (204, 990, 997, 214, 210, 322, 824).
• Work with customers and internal teams through the project lifecycle to answer questions and test.
• Consult with customers to discuss deficiencies and possible enhancements to the EDI interfaces.
• Assist with EDI installs for new project rollouts, upgrades, and releases.
• Review EDI logs and recovery entries to resolve errors and identify training opportunities.
• Train new hires and customers; occasional travel to train onsite.

Skills

Learn internal systems

Cross-functional communication

Technical communication

Multi-tasking

Independent working

Education

Bachelor’s degree in EDI/related field

High school diploma + 6+ years experience

Tools

WinSCP

FileZilla

LoadMaster

PowerBroker

Job description

Tom McLeod Software Corp in Birmingham, AL is seeking an EDI Coordinator II to ensure successful implementation, support, and optimization of EDI solutions for McLeod customers. You will configure transaction sets, support communication protocols, and resolve technical issues to deliver a seamless integration experience.

You will work with customers and internal teams through the project lifecycle, train users, review logs, and support new rollouts. Occasional travel to train onsite is required.