Edge UPS Field Technician – On‑Site & Repairs

Vertiv Corporation; New York (NY); On-site; USD 59,000 - 74,000; Full time

Job summary

Vertiv is seeking a Field Service Technician to perform on-site and remedial service on Small to Medium UPS, Power Distribution Units & Battery systems (2-120KVA) in the New York area. The role emphasizes customer rapport, safety, and accurate service reporting while supporting Vertiv's Edge market segment across retail, financial, and municipal customers.

Travel is required; you will work under supervision or independently after training, and you must maintain PPE and follow safety guidelines.

Qualifications

• High School or Vocational School Diploma
• ASEET or AMEET, or progress towards
• 2-4 years military experience in a related technical field
• 0-2 years of relevant industry experience

Responsibilities

• Perform service tasks as assigned and as per company policies and procedures
• Capable of working under direct supervision or independently based upon training completion
• Render on-site and phone assistance to customers
• Communicate with Technical Support on technical or procedural issues
• Implement Field Change Notices per published guidelines
• Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips

Education

High School or Vocational School Diploma

ASEET or AMEET, or progress towards

2-4 years military experience in a related technical field

0-2 years of relevant industry experience

Job description

Vertiv is seeking a Field Service Technician to perform on-site and remedial service on Small to Medium UPS, Power Distribution Units & Battery systems (2-120KVA) in the New York area. The role emphasizes customer rapport, safety, and accurate service reporting while supporting Vertiv's Edge market segment across retail, financial, and municipal customers.

Travel is required; you will work under supervision or independently after training, and you must maintain PPE and follow safety guidelines.