Field Service Technician — UPS & Power Systems (On-Site)

Vertiv Group; Houston (TX); On-site; USD 52,000 - 86,000; Full time

Benefits offered by this job

Company vehicle

Smartphone

Laptop

PPE

Tools-of-the-trade

401k

Profit Sharing

Generous PTO/Vacation Plan

Medical

Vision & Dental

Job summary

Vertiv, a leader in mission-critical infrastructure, seeks a Field Service Technician to perform scheduled and remedial service on UPS, power distribution units and battery systems. You will support Vertiv's edge market, building rapport with customers and colleagues while maintaining safety and quality standards.

Responsibilities include on-site and remote support, documentation, and adherence to escalation processes.

Qualifications

• ASEET or AMEET in progress or completed.
• High School Diploma or Vocational School Diploma.
• 2–4 years military experience in a related technical field are preferred.
• 0–2 years of relevant industry experience acceptable.

Responsibilities

• Perform service tasks as assigned and as per company policies and procedures.
• Render on-site and phone assistance to customers.
• Communicate with Technical Support on technical or procedural issues.
• Meet on-site response time requirements for each customer.

Skills

Customer communication

Time management

Safety compliance

Field service

Education

ASEET/AMEET

High School Diploma

Job description

Vertiv, a leader in mission-critical infrastructure, seeks a Field Service Technician to perform scheduled and remedial service on UPS, power distribution units and battery systems. You will support Vertiv's edge market, building rapport with customers and colleagues while maintaining safety and quality standards.

Responsibilities include on-site and remote support, documentation, and adherence to escalation processes.